HR54/C61K Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jclangston, Apr 12, 2016.

  1. Oct 4, 2018 #661 of 775
    P Smith

    P Smith Mr. FixAnything

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    by coax, coming from a splitter box
    C61K is the only one kind of device what outputting UHD/HLG by HDMI2.0 + HDCP 2.0
     
  2. Oct 4, 2018 #662 of 775
    P Smith

    P Smith Mr. FixAnything

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    you can't
    HR54 output via HDMI 1.4 support 1080p max !
     
  3. Oct 4, 2018 #663 of 775
    P Smith

    P Smith Mr. FixAnything

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    the client/mini must be C61K and connected by 18 GHz HDMI cable to TV (or via AVR certified for HDMI2.0 + HDCP 2.2 )

    EDIT:typo
     
    Last edited: Oct 5, 2018
  4. Oct 5, 2018 #664 of 775
    I WANT MORE

    I WANT MORE CowboySooner

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    Don't you mean HDCP 2.2?
     
  5. Oct 6, 2018 #665 of 775
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    The HR 54 does not itself output 4K. The client is the only unit that will. I'd put the client on the 4K tv asap!
     
  6. JerryMeeker

    JerryMeeker Legend

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    I agree that “Off” allows the TV to conduct any upscaling, and is the better choice because a TV’s upscale usually does a better job. However, since the programming we are talking about is already being broadcast in 4K, there won’t be any difference because no upscaling is required. Regardless, “Off” is still the better choice.
     
    pbeaudet@mac.com likes this.
  7. detroitlions

    detroitlions Cool Member

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    I had a truck roll last Monday when they could not figure out how to get the C61-K I bought online from a third party to get channel 104 to come in (all the other stations including channel 106 worked perfectly for over a week). Everything worked fine for 24 hours with the new mini until last night I go to channel 104 and get a message my tv (2016 LG OLED TV) doesn't support 4K content. You are watching it in 480p, the highest resolution available. The television shows HLG HDR when going to the station. All my other stations are also stuck in 480p when I go to toggle the resolutions after hitting the info button. What baffles me is when I go to the menu and display settings to check the resolutions, I only have 720P through 4K marked. When I go to each one, I see the wording get much clearer and then back to the 480p resolution. I tried resetting the mini, the 54, tried different HDMI cables I know are compliant and different ports on my television. I called them and someone from overseas says its a known issue with no resolution yet. I could live with 1080i if this was a bug but 480p is unacceptable. Anyone here have any suggestions on what else I could try? In hindsight I never should have pursued the 4K service with all the time and hassle it has been.
     
  8. jimmie57

    jimmie57 Hall Of Fame

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    Press and hold the Exit button until you see a message on the screen. This should put the receiver back into HD mode. Repeat and it will go to SD mode,
     
  9. detroitlions

    detroitlions Cool Member

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    That was easy enough! Thanks! Overseas support next to never is of any help.
     
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  10. n3ntj

    n3ntj Hall Of Fame

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    This 4k resolution bug has been an issue for some time. I see lots of others have this problem, too, including myself. D* appears to be in absolutely no hurry to fix it, either.
     
  11. weeble

    weeble Cool Member

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    Thanks. This worked!!! I have been fighting with this for 3+ weeks. Multiple calls to DirecTV with no answer.
     
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  12. n3ntj

    n3ntj Hall Of Fame

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    I am still seeing the HDR HLG message every so often while watching 4k content. Watching "The Match" yesterday, the feed kept cutting out for about 2 secs. with the "HDR HLG" message at the top, then coming back on for about 1.5 secs. and then going back out with the "HDR HLG" message for 2 secs. and then coming back. This happened repeatedly. Is the problem the 4k LG TV, the hi-speed HDMI cable, or the D* (c61k) equipment? I have reported on this problem in the past and the issue still occurs. Not good when you pay $30 for a PPV event and the feed keeps cutting out.

    I contacted D* and reported the issues to them again. They claim they know of these issues and their engineering dept are working on them. I've had 4k service since March and these issues (the loss of 4k setting and the loss of feed w/ "HDR HLG" message) have existed since then at least.
     
    Last edited: Nov 24, 2018
  13. P Smith

    P Smith Mr. FixAnything

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    version of FW your server/client ?
    I would update TV's FW version first...
     
  14. n3ntj

    n3ntj Hall Of Fame

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    C61k is on 0x10d1. TV has the latest firmware and is set to auto-update when/if new firmware is available. HR54 software is 0x1104. These are the latest firmware updates for the HR54 and C61k.
     
    Last edited: Nov 24, 2018
  15. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    I've not experienced that message since I first set it up. You can get the firmware number for the '54 right from the menu on the C61K.
     
  16. wolfman730

    wolfman730 Legend

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    If I knew for sure that an 18 GHz HDMI cable would solve all these problems, I would buy one.
     
  17. jimmie57

    jimmie57 Hall Of Fame

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  18. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Wolfman- I looked over the last few pages- didn't see a post from you.

    What problem(s) are you experiencing?
     
  19. wolfman730

    wolfman730 Legend

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    Basically the same problems others here are having, screen going black, audio breakups, pixelation. It's not a constant problem, but occurs on most of the 4K broadcasts, even live broadcasts. All equipment checks out, even had frequencies of all cables checked out, and are well within specs. Watching the Raptors at Miami 12/26 and experiencing some problems. I'm figuring that it's a software or transmission problem vs. equipment.
     
  20. P Smith

    P Smith Mr. FixAnything

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    transmission problem could be verified with your neighbor/relative
     

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