HR54/C61K Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jclangston, Apr 12, 2016.

  1. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    If HD programs come in fine, but UHD ones don't I'd check the hardware first- HDMI cable, LNB's, cable in from dish, signal strength of the sat. which handles 4K.

    Good luck!
  2. P Smith

    P Smith Mr. FixAnything

    Jul 25, 2002
    W.Mdtrn Sea
    practically IRRELEVANT parts - skip them
    TV-HDMI cable-[AVR]- DTV box's settings; that's it!
  3. dminches

    dminches Godfather

    Oct 1, 2006
    Am I correct in saying that one cannot change the playlist setting (which DVRs' recordings are listed) when you are watching on a mini? If this is the case, is the playlist inclusion setting for the mini controlled by what is set on the Genie?
  4. compnurd

    compnurd Hall Of Fame

    Apr 23, 2007
    Evans City PA
    Correct. The Genie controls that setting
  5. inkahauts

    inkahauts Well-Known Member

    Nov 13, 2006
    Hilarious since a mini connected to a hs17 has that option on the minis themselves.
  6. dminches

    dminches Godfather

    Oct 1, 2006
    It is pretty weak that the minis connected to an HR54 can’t do this. They should be programmed to be independent functionally even if they are using the genie’s tuners.
  7. Jan 1, 2019 #687 of 850

    n3ntj Hall Of Fame

    Dec 18, 2006
    Anywhere close to fixing this loss of most of my recorded programs not showing in the HR54’s playlist?. This problem has existed for a long time. They all show on the C61k, though.
  8. Jan 2, 2019 #688 of 850
    P Smith

    P Smith Mr. FixAnything

    Jul 25, 2002
    W.Mdtrn Sea
    perhaps nightly reboots ?
  9. Jan 6, 2019 #689 of 850

    wolfman730 Legend

    Sep 10, 2006
    It would be if I knew someone who has DTV 4K service, unfortunately i don't.
  10. Jan 6, 2019 #690 of 850
    P Smith

    P Smith Mr. FixAnything

    Jul 25, 2002
    W.Mdtrn Sea
    may be nearest TV store, where DTV UHD demoed...
  11. Jan 6, 2019 #691 of 850

    mayerkelly New Member

    Mar 22, 2017
    Were you able to resolve this issue? I have the same problem. Thanks.

    Sent from my iPad using Tapatalk
  12. Jan 7, 2019 #692 of 850

    HarryG Mentor

    Jul 9, 2007
    I’ve had these 4K reception issues since December 2017. They seem to be isolated to 4K satellite transmission, and not 4K on demand movies downloaded from the internet.

    Service techs and supervisors have completely rewired my house, replaced my dish, replaced my reverse LNB, replaced my HR54 Genie and 4K client, and changed all HDMI cables.

    Problem can be replicated on two different 4K HDR smart TVs.

    I have little hope that this 4K intermittent annoyance will ever be addressed and resolved.
  13. reds1963

    reds1963 Godfather

    Aug 28, 2007
    anyone have this with their mini , say your on any ch , and when you hit button for previous ch , it will act like it is switching then go blank 15 secs or more sometime's you have to reboot the client to get the ch to come in , had this before and it worked itself out , now it is back again ,
    not at home right now so i can not tell you which firmware it has
  14. n3ntj

    n3ntj Hall Of Fame

    Dec 18, 2006
    Yes, sometimes it takes 10~20 secs to change channels on my mini (C61k). No idea why it does it.. screen just goes black for a while and sometimes I have to manually enter the channel number for the unit to respond.

    Still lots of problems with the HR54/C61k in terms of missing Playlist programs on the HR54, dropped signal on the C61k, etc. Almost a year since I upgraded to 4k and it seems that D* is nowhere close to fixing this long term problems.
  15. b4pjoe

    b4pjoe New Member

    Nov 19, 2010
    If it is a DTV long term problem why doesn't everyone have these problems? I got my HR54/C61K 4K upgrade last September and I've never had any issues such as missing recordings or channels not changing right away or the 4K being unchecked a lot like I see in a lot of posts. Not that I am wanting to see those issues but if it were a DTV issue wouldn't everyone be seeing them?
  16. texasbrit

    texasbrit Well-Known Member

    Aug 9, 2006
    This problem is fixed in the latest release of the firmware which many people now have.
  17. horace clark

    horace clark New Member

    Nov 22, 2007
    Jersey Shore
    The problem is the hr54 is not ideal for 4K. It was a bandaid solution 4 years ago. The best solution for 4K is the hs17. The c61k’s work real well with the 17. Fast and responsive with no dropouts.
  18. n3ntj

    n3ntj Hall Of Fame

    Dec 18, 2006
    I got the new software overnight and now I can watch more than a small segment of on-demand programming. When the first commercial is supposed to be inserted, the programming keeps stopping and gives me this error “927 - The content you want to watch is unavailable now.” Starting and stopping or choosing another on-demand program doesn’t fix the issue. Software client 0x10d1 and server 0x114b

    How do we report this issue to D*?
  19. JerryMeeker

    JerryMeeker Legend

    Sep 20, 2007
    Austin, Texas
    When I hear of isolated issues like this, I always wonder why you are the lucky one to experience this. I have been reviewing my fair share of on-demand programming lately, and have never seen anything like what you describe. This leads me to believe that this is not a fundamental bug in the current software version.

    My advice would be to try a red button re-boot just to make sure that you clear out any cobwebs and are running a fresh, un-corrupted version of the software. If that doesn't fix the problem, I don't know what else to recommend, other than filing a trouble report with DTV.
  20. n3ntj

    n3ntj Hall Of Fame

    Dec 18, 2006
    I did RBRs to no avail. The issue occurs on both the HR54 and the C61k. How does one file such a report with D*?

    UPDATE - as of this morning (1/19), the On-Demand programming works again. I had not done any additional RBRs after Thursday and still not being able to get past the problem. Somehow the issue was fixed as of this morning.

    The other long occurring problems (loss of shows displaying on my HR54's Playlist, lost connections or signal issues on 4k channels, etc.) still remain.
    Last edited: Jan 22, 2019

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