HR54/C61K Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jclangston, Apr 12, 2016.

  1. I WANT MORE

    I WANT MORE CowboySooner

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    Oct 3, 2006
    Northern plains
    The freezing/pixillating was as bad last night as it's ever been.
    Spent the weekend at my daughters home in another state and witnessed it there also.
    Moving the WVB had zero effect.
     
  2. I WANT MORE

    I WANT MORE CowboySooner

    1,673
    122
    Oct 3, 2006
    Northern plains
    Odd that watching the NFL game on 105 last night I did not have a single incident of freezing/pixillating.
     
  3. reds1963

    reds1963 Godfather

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    i can not say the same thing ,
     
  4. I WANT MORE

    I WANT MORE CowboySooner

    1,673
    122
    Oct 3, 2006
    Northern plains
    Trying to watch the Oklahoma game on Fox NY and it it’s absolutely unwatchable. Nothing but break ups, freezes, and pixelation. Unacceptable!
     
  5. Rich

    Rich DBSTalk Club DBSTalk Club

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    Been watching it, no problems here.

    Rich
     
  6. P Smith

    P Smith Mr. FixAnything

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    Have you seen recent finding how to get rid of your problem ?
    Check that thread where discussing Native mode disabled in recent FW ...
     
  7. I WANT MORE

    I WANT MORE CowboySooner

    1,673
    122
    Oct 3, 2006
    Northern plains
    It has nothing to do with "native" mode.
    It is the years long issue of the video/audio freezing for a second or two then pixilating.
    Many people have the same issue. Many people do not.
    It is worse on my C61Ks but does happen on the HR54-500 also.
    My signal strengths are all good.
    The last tech I had was well aware of the issue and has seen it at numerous accounts.
    I am at my wits' end.
    Yesterday trying to watch NFLST was a joke. Basically unwatchable.
    If not for NFLST I would have dropped D* 2 years ago.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    You have had the 54 replaced? I know you've had this problem for quite awhile.

    Rich
     
  9. Oct 1, 2019 #789 of 850
    P Smith

    P Smith Mr. FixAnything

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    So switching to HD 720p channel and back to 4K channels does not helping ?
    Could be HDD hiccups ? I would pull its SMART for start and run scan on all sectors ...
     
  10. Oct 1, 2019 #790 of 850
    I WANT MORE

    I WANT MORE CowboySooner

    1,673
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    Oct 3, 2006
    Northern plains
    I have not had it replaced. All tests come back fine.
    I have had a new dish, wiring, lnbf, SWiM splitter, and PI installed.
    If I thought the problem was only happening to me I would consider swapping for a new 54, but as I have stated I have personally witnessed it at other homes and there are others here with the same issue.
     
  11. Oct 1, 2019 #791 of 850
    I WANT MORE

    I WANT MORE CowboySooner

    1,673
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    Oct 3, 2006
    Northern plains
    That is an entire different issue with frame rates on the 4k channels.
     
  12. Oct 1, 2019 #792 of 850
    Rich

    Rich DBSTalk Club DBSTalk Club

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    I know you've said that many times. Still can't help but wonder if what you're seeing is caused by a failing HDD. That will not show up on any of the tests you can run. Since the D* universe is filled with old HRs with old HDDs I wouldn't be surprised by what you've seen in other homes. I haven't seen what you've been seeing and I think that's a clue. If your issue was a nationwide issue we'd see it. I'm not trying to start an argument, trying to help.

    Rich
     
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  13. Oct 1, 2019 #793 of 850
    JerryMeeker

    JerryMeeker Legend

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    I documented in a separate thread several months ago that I had a hard drive that passed all of the tests, but was still failing. Replacing the hard drive cleared up all of the issues I had been experiencing, including picture breakup, the DVR locking up, and an unresponsive remote control. It was amazing that a failing drive could cause so many issues.
     
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  14. Oct 2, 2019 #794 of 850
    I WANT MORE

    I WANT MORE CowboySooner

    1,673
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    Oct 3, 2006
    Northern plains
    Will D* (ATT) ship me a replacement or do they require a truck roll?
     
  15. Oct 2, 2019 #795 of 850
    Rich

    Rich DBSTalk Club DBSTalk Club

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    I think most of the problems we see here are caused by "failing" HDDs. And the diagnostic tests we have only seem to see "failed" HDDs. Simplest thing to do when you get to the point where you are having problems, and nobody else is having similar problems, is to put a new HDD on your HR. We can't forget how old most of the HDDs in the HRs are.

    Rich
     
  16. Oct 2, 2019 #796 of 850
    Rich

    Rich DBSTalk Club DBSTalk Club

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    Don't see why you'd need a truck roll. Just a direct replacement. But with ATT you never know.

    Rich
     
  17. Oct 3, 2019 #797 of 850
    I WANT MORE

    I WANT MORE CowboySooner

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    That is hardly the case.
    As I have stated I have personally seen it on friends/family's systems.
    Others have mentioned here and in other forums.
     
  18. Oct 3, 2019 #798 of 850
    P Smith

    P Smith Mr. FixAnything

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    I would go with good advise - get new HDD, to eliminate its possible fault from your guesses
     
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  19. Oct 3, 2019 #799 of 850
    P Smith

    P Smith Mr. FixAnything

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    why not call them and ask for minimal outcome what you like ? and post their response here
     
  20. Oct 3, 2019 #800 of 850
    gdfein

    gdfein New Member

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    Can we literally just open the HR and drop in a new HDD? Isn’t there an operating system of some sort on the existing HDD? Is there a specific spec of HDD and does it need to be preformatted as I no longer have desktop pc I could format a drive from.

    Sorry if these are dumb questions.




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