HR54 Drops off MRV Network

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by raromr, Feb 11, 2020 at 10:15 PM.

  1. raromr

    raromr Legend

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    I have dumped the DECA adapter and it still occurs (thinking the adapter was the issue - also replaced the adapter).
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yeah, that's what I've been doing for years. I can understand the frustration but it is what it is and they're never gonna fix it.

    Rich
     
  3. Rich

    Rich DBSTalk Club DBSTalk Club

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    I thought when I deactivated 7 of my 12 HRs I would have a trouble free MRV system...wrong again, it appears the number of HRs has little to do with it. I have to reboot sequentially just about every week.

    Rich
     
  4. mgavs

    mgavs Legend

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    This is a software problem. I am down to one HR54 and one HR24 and it started happening about 6 months ago right after a SW update. I am on ethernet cat6 to a commercial HP switch and pfsense router, the network is excellent. A reboot of both units fixed the problem temporarily. I will say that it seemed to have stopped in the last month after a recent update. Knock on wood.

    Not going to put time into it since the plan is to phase them out. Replaced by the Channels app for OTA on iPads, Apple TV and a Mac for DVR, also steaming that does 5.1 or better like Apple TV+.
     
    Last edited: Feb 15, 2020 at 11:11 AM
  5. b4pjoe

    b4pjoe New Member

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    Just wondering about plugging ethernet directly into an HR-xx dvr. When I first got Whole Home the tech that came out told me to never use the ethernet port on the DTV receivers. And that the correct way is to use the adapter from DTV. Now I don't know how correct or incorrect he was but I've never used the ethernet port on any HR-xx dvr and I've never had any issues with Whole Home. Presently my HR-54 connects to my router via wireless which is working fine for me.
     
  6. WestDC

    WestDC Well-Known Member

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    The Genie -is the only receiver That a Cat 5 cable can be Connected in the rear (your wireless connection works the same. Plugging any Cat5 cable into any other HD receiver will disable that receivers DECA connection. SO NO-NO
     
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  7. b4pjoe

    b4pjoe New Member

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    OK that makes sense as when I first got Whole Home I only had HR-24's.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've never used an Ethernet port on my HRs either and the problem never stops. I get two weeks of MRV running correctly and I consider myself lucky.

    Rich
     
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  9. mgavs

    mgavs Legend

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    I used Ethernet on HR20s (beta tested whole home) years before DECAs came out, and HR24s and HR54 for years with zero problems until last years software update caused it. But as I said, no issues since the last update. Never had a need for DECA. If you have the wires available at the receivers it’s a much better and simpler way to go than Deca or wireless. I have the house wired for cat6 with jacks everywhere but not many people have them at each TV. In that case I suggest wireless if the receivers can do it rather than DECA. In other words, DECA would be my last choice. Based on my experience and reading years of DECA issues here. Hope this helps someone.
     
    Last edited: Feb 15, 2020 at 11:05 PM
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    I had the Ethernet version of MRV too. Thinking back, I'm kinda sorry I went to the D* version. Hmm, wonder how hard it would be to go back to that?

    Rich
     
  11. WestDC

    WestDC Well-Known Member

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    That Version has been Nicked since AT &T started making the software Versions we are Now using--I too test that -Remeber it was Free -- I change my system to swm in 2010 (DIY) Noticed NO difference in speed or boxes being dropped off?
     
  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    I don't remember having problems with the Ethernet version. Doesn't mean anything, I usually can't remember what I had for dinner last night. Was it free? Or did we have to activate it?

    Rich
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    Does that mean we can't use the Ethernet version?

    Rich
     
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  14. WestDC

    WestDC Well-Known Member

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    Yes -It was Tested 2009 in the CE group using Lan only -- and during that time wh was free for use -till D* started offering it by installers. Then the $3 started.
     
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  15. WestDC

    WestDC Well-Known Member

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    That's right It's gone-you can test it if you like - NO longer supported as that version NEVER was supported --ONLY the DECA version is supported -since they introduced the first HR24 with internal Deca.
     
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