HS17-100

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by slice1900, Nov 30, 2016.

  1. P Smith

    P Smith Mr. FixAnything

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    Opposite - the clients does running TSreader with FWmonitor DLL 24/7, each FW tpn require one DSS sat card and one instance of TSr+FWm; the DLL parsing all announcements (push kind and secondary) from dedicated PIDs, then proceed to FW PIDs and pull info about mfg/model/version/size/etc then send the data in simple text form to redH site...
     
  2. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    The term "client" is being used to reference two completely different items in this discussion.

    The redh site obtains information from "clients" (not C31/41/61) that are running TSreader with FWmonitor DLL. These run on a PC and provide information to the redh server.

    DirecTV "clients" are the C31, C41, C61 series devices that connect to a Genie server. They are not what are being used to support redh.

    Doug created and implemented redh before he became a DirecTV employee. When he became an employee he obtained permission to continue to operate the site separate from his employment. There is no connection or link between redh and DirecTV other than the coincidence that Doug is an employee.

    However, there are other factors that influence the availability of the site, which is why it is not always available.
     
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  3. Oct 8, 2018 #2163 of 2175
    rrbhokies

    rrbhokies Legend

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    Does the H17 have the new GUI or the old one?
     
  4. Oct 9, 2018 #2164 of 2175
    carl6

    carl6 Moderator Staff Member DBSTalk Club

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    It has the new one. That is common among all Genies (except maybe HR34).
     
  5. Dec 5, 2018 #2165 of 2175
    flavorguy

    flavorguy New Member

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    So - possibly the wrong thread...

    I am attempting to have my HR-22 upgraded to a 4k . I am part of the upgrade program, which means that this will be done "no charge" (except for the 2 year re-up). This unit has been installed for approx 4 years. No changes to my satellite configuration has been made since this install. The HR-22 is hard wired to the satellite distribution block. It is part of a whole home DTV network.

    4k upgrade is for HT (projector) only. Rest of the house operates on a HR-44-500 with a video bridge with one genie.. A second HR-24-500 (hard wired) is in a bedroom. This is also connected the to the DTV whole home network.

    So -
    1) which 4K unit do I request for my upgrade? The HR-54 or the HS-17?
    2) any specific satellite / LNB arrangement I have to request/order?

    Customer Service appears to be limited in what they can recommend and I don't want to blow an afternoon waiting for an installer and then finding out he doesn't have proper equipment.
     
  6. Dec 5, 2018 #2166 of 2175
    studechip

    studechip Godfather

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    If you want to keep your other dvrs, and I strongly suggest you do, then the HR54 is the only choice since you can't have anything but clients with the HS17. If you want two 4k tvs, then you can only have the HS17 since the HR54 only does one.
     
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  7. Dec 5, 2018 #2167 of 2175
    carl6

    carl6 Moderator Staff Member DBSTalk Club

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    You can't have two Genies, and if you get an HS17 you can't have anything other than clients. So to get 4K you are going to have to drop the HR44 and get either an HS17 and all clients, or an HR54 and some clients and perhaps keep your HR22 and HR24.

    If I 'm counting right from your original post, you've got an HR44 plus one client, an HR22 and an HR24. That is 4 television locations (does that include the projector, or is it location 5?). To get 4K, you can keep the HR22 and the HR24 and get an HR54 with clients. The HR54 itself cannot supply 4K directly, only through a C61K client. So option 1 is to replace the HR44 with an HR54, keep everything else the same, and add a C61K for your 4K projector. Option 2 is to get an HS17 and all clients for your various TV locations (including the projector).
     
  8. Dec 6, 2018 #2168 of 2175
    flavorguy

    flavorguy New Member

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    Thanks for the advice guys... and I apologize for my lack of understanding how things tie together...

    My set up:

    -Basement - Projector4K -> HR22 (wanting to move to 4K service)
    -Family Room - 1080P Plasma ->HR-44-500 w/ Video Bridge. Bridge feeds 2 Genies :kitchen TV and a bedroom TV
    -Master Bedroom - 1080P Plasma ->HR-24

    I now want to add one additional TV (1080 LED) to a basement workout room.

    Total TV's needing service: 6 (5 X 1080 - 1 X 4K)
     
  9. Dec 6, 2018 #2169 of 2175
    horace clark

    horace clark New Member

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    Like carl6 says you can simply swap the hr44 for a hr54 and add a C61K and be done. However; your equipment is really old and if you want the latest and greatest directv has to offer than you should get an hs17 and 6 C61K’s all wired. The hr receivers are no longer being manufactured. Even the 54 is 4 years old already.
     
  10. Dec 6, 2018 #2170 of 2175
    Bill Broderick

    Bill Broderick Icon

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    Just want to clarify terminology so that everybody is talking about the same thing. Your HR44 is a Genie. The boxes that you have in your kitchen and bedroom are clients (or minis). When you start telling people that you have 2 Genies, heads start to explode around here because DirecTV only allows one Genie (HR34, HR44, HR54 or HS17) on an account.

    That having been said, if you want to retain your existing recording capacity, you can swap the HR44 for an HR54, you can move the HR22 in the basement to either the bedroom or kitchen and have a C61K client installed in the basement. If you're OK with reducing your recording capacity to 7 tuners, you can either keep the clients that you have and swap the HR22 for a C61K Client (you still need to replace the HR44 with an HR54) or you can get an HS17 and replace all 3 of your HR2x's with Clients, with a C61K being required in the basement.
     
  11. Dec 6, 2018 #2171 of 2175
    flavorguy

    flavorguy New Member

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    My bad... the kitchen unit has a hard wired box ... only Genie is bedroom....

    So how do I communicate my situation to DTV to guarantee the best set up? The last time I attempted the 4K upgrade, I waited the entire day, the tech shows up, and within 5 minutes tells me he can't do the install. He claimed I needed a new dish/LNB and since he was solo, he couldn't go on roof to change.

    I'd like to be able to fully discuss my options with someone at DTV who understands these type of more complex setups and not some random CSR... is there a separate tech service extension I should request?
     
  12. Dec 6, 2018 #2172 of 2175
    Rich

    Rich DBSTalk Club DBSTalk Club

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    You're better off finding that out here. Finding someone who has a clue at either ATT or D* is a crapshoot at best.

    Rich
     
  13. Dec 6, 2018 #2173 of 2175
    Bill Broderick

    Bill Broderick Icon

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    It sounds like your bigger issue is still going to be the dish. A few years ago, DirecTV became far more strict with enforcing rules that installers are not allowed to leave their ladder and go onto the roof to work on a dish. Is your dish located away from the edge of the roof for esthetic reasons or do you have tree issues? If the dish can't be relocated to a location accessible by ladder, you may be able to get an installers to send 2 guys and jump through all of the OSHA rules required to work on a roof. But, you may be out of luck.

    If the dish is not an issue, I wouldn't worry about discussing the actual equipment with the CSR, as long as you've already made your decision about what you want to have installed and can clearly describe it to the CSR. If the dish is going to be an issue, make sure that you tell the CSR about it so it can be noted on the work order. That's the only chance that you have of getting that part of the installation done by DirecTV.

    If the DirecTV installers refuse to go on the roof, then your only other option (besides doing it yourself) would be to hire a private contractor who can do it for you. They would probably be violating OSHA rules too. But, private guys are more likely to be willing to do so.
     
  14. Dec 6, 2018 #2174 of 2175
    slice1900

    slice1900 Well-Known Member

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    OSHA rules about fall protection don't apply to self-employed people, so "that guy" you call who has his own little company and does all his own work isn't violating any OSHA rules if he's up on a ladder without fall protection. But Directv/AT&T is a big company, so they will get cited. If it is a third party working for Directv then it would depend on whether that company is enforcing the rule.
     
  15. Dec 7, 2018 #2175 of 2175
    Rich

    Rich DBSTalk Club DBSTalk Club

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    The rules apply for any company that consists of a certain number of employees. Used to be seven, might have changed. The companies don't "enforce the rule", OSHA is the enforcement agency. It's up to the company to make sure employees conform to the OSHA regulations and understand the regulations.

    Rich
     

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