HS17-100

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by slice1900, Nov 30, 2016.

  1. Mar 11, 2017 #901 of 2175
    compnurd

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    Already did that
     
  2. Mar 11, 2017 #902 of 2175
    Bigg

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    1. They could probably disable all but 1/2 tuners in the HR54 in that application, allowing them to run off of a smaller SWiM.

    2. The commercial installations that use them will likely have one or two 4k TVs, and the rest HD.

    3. Commercial 4k is a super duper niche, at least for now, as there is little content, and even if there was, at the size and distance you've got in a bar, you just don't need 4k.

    I'd be shocked if anyone could send a truck out for $75 average to do anything. The overhead, cost of the truck, insurance, etc, etc, is high no matter what the business or profession is. I've seen the $150 numbers referenced for telcos and cable companies, which are arguably easier to install than satellite TV.
     
  3. Mar 11, 2017 #903 of 2175
    SledgeHammer

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    I've had appliance repair and plumbers out and generally the deal in my area is "I'll come to your house for free and give you a free estimate, but if you don't like the estimate, you pay $75 for the house call... if you take my offer, you just pay the bill".

    I get they do that so people don't waste their time, but some of the shadier outfits give ridiculous pricing so you'll just pay the $75. Or they do that when they don't want to do the job because its too big, too small, not worth the hassle, etc.
     
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  4. Mar 11, 2017 #904 of 2175
    peds48

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    The tech may not loose money, the company does however. Let's see, the tech gets paid (average) $15 an hour, changes an LNB (let's say $20) add some gas plus overhead, and $49 actually seems like a loosing proposition for DIRECTV.
     
  5. Mar 11, 2017 #905 of 2175
    peds48

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    You change the zip code on your account (by calling DIRECTV), not on the receiver.
     
  6. Mar 11, 2017 #906 of 2175
    peds48

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    Of course, that post is incorrect. Had the TV been activated correctly (as a 4K sku) 4K would of ave shown automatically. and all of this can be done without a tech.
     
  7. Mar 11, 2017 #907 of 2175
    peds48

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    That is clearly your choice
     
  8. Mar 11, 2017 #908 of 2175
    peds48

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    That sounds bout right.
     
  9. Mar 11, 2017 #909 of 2175
    James Long

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    I believe you are confusing charge to the customer with cost to the company. How much a plumber charges to drive to a location, take a quick look and give an estimate is not what it cost them for gas and their time. And if that estimate converts into actually doing the project the cost of the trip is still there whether or not it is shown on a bill.

    Hopefully the HS-17 will have some interface that can be accessed locally or via satellite. The initial setup before the receiver is connected to the satellite network would require some local connection. Beyond that, why not send programming information via satellite? They do it all the time for authorization information. If someone moves every 3-5 years they will need a truck roll for the professional installation of their equipment at the new site. If someone is doing self installs ATT|DIRECTV may want to verify equipment location and whether the equipment is installed correctly.

    There is no proof that a truck roll would be required for subsequent post-installation changes to the HS-17. Perhaps people are worrying for no reason?
     
  10. Mar 11, 2017 #910 of 2175
    SledgeHammer

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    So the tech gets paid $15/hr no matter what he does. Do techs have to pay for gas, parts, tools, uniforms, overhead, etc?

    Whether the tech pays for that stuff or the company pays for that stuff, its written off as a business expense by MULTIPLE parties (the tech, the local tech company AND DirecTV). So yeah, maybe it "costs" "$100" to send a tech out, but before its all written off in various ways.

    If it really costs $100 after all the smoke & mirrors and accounting magic, I'd be really, really surprised.
     
  11. Mar 11, 2017 #911 of 2175
    peds48

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    Again, you are confusing who is paying for the service call, we are referring to DIRECTV loosing by charging the customer $49.


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  12. Mar 11, 2017 #912 of 2175
    SledgeHammer

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    We know it has no TV output based on the documentation Rokstar provided. Didn't one of the docs say the "interface" was on a tech tool or a tech only phone app or something like that?
     
  13. Mar 11, 2017 #913 of 2175
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Written off may help on their taxes, but business expenses are still costs.

    As for the interface ... I have never programmed a HS17 (and neither have you) ... but I have dealt with a lot of "factory default" settings that required a local serial or USB connection or using preconfigured default Wi-Fi or Ethernet settings to talk to the equipment when it was first installed. But after initial installation one could reconfigure the equipment easily without needing to use the "factory default" settings.
     
  14. Mar 11, 2017 #914 of 2175
    SledgeHammer

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    I was as well, except I didn't think they are losing $$$ on the deal or they would be a lot more strict with the CSRs who hand out truck rolls like candy.

    Do the techs get paid by the job, or do they also get paid for travel time? If I was a tech and I didn't get paid for when I was driving job to job and had to pay gas on top of that, I'd find another career in a hurry.
     
  15. Mar 11, 2017 #915 of 2175
    peds48

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    Repeat calls are not paid by DIRECTV, if is O&O DIRECTV pays the employees, they loose. If is HSP, they pay their employees, DIRECTV "wins" if is a sub, the HSP back charges the sub and the sub company may or may not pay the tech.



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  16. Mar 11, 2017 #916 of 2175
    slice1900

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    The white paper says it requires 5 tuners and eventually 7, and recommends dedicating half of a SWM16 to the HR54.

    While I agree it is niche, based on my early experience with having some TVs HD and some TVs SD, the HD channels were almost 10 seconds behind the SD channels. Fortunately there was an easy fix in using HD receivers for all TVs, if you tried to use SD receivers on them the sound you're piping in would be off on either the HD TVs or the SD TVs, and the pictures would be out of sync.

    The problem with 4K is that the C61K won't downscale 4K on a HDTV. Maybe a newer 4K client will, but if not, and if the 4K channels are not synchronized with the HD channels, a wholesale replacement of all TVs is the only realistic choice. There will have to be a lot of 4K channels and content, and show real benefit over HD beyond just resolution (which is hardly something sports bar viewers care about, if they are even close enough tell) before many places will consider that!
     
  17. Mar 11, 2017 #917 of 2175
    peds48

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    O&O gets hourly, don't pay for gas. HSP gets piece rate don't pay for gas. Sub gets piece rate (higher rate) but pays for gas. Unless you are O&O you don't get pay for travel time or you can say that travel time is part of your salary (piece rate)if you work for an HSP.


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  18. Mar 11, 2017 #918 of 2175
    SledgeHammer

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    Agreed, but it all depends on how their accounting magic works. If multiple parties write off various parts and some parts can be written off by multiple parties, its not as big of a loss as people are making it out to be. I don't know how it works on that part obviously... :)

    Companies have all sorts of ways to write stuff off. Back maybe 10 yrs ago, I worked for a well known tech company. They hired me as a 1099 contractor even though I had a permanent desk and they provided all equipment in the office. They did this because 1099 contractors appear as a business expense rather then an employee on your financials and they don't have to pay the employee portion of your taxes, so it looks better (even though its illegal). Then I got laid off, so I filed for unemployment and the unemployment people asked me routine questions about how everything was setup, and I guess it set off red flags and they got investigated and they had to send me a big fat check to pay me for the employee portion of the taxes I had paid.

    Enron did accounting magic on the next level.

    Yup, I have not. If they make it a web interface, that's one thing... if they require special cables or devices, that's another.
     
  19. Mar 11, 2017 #919 of 2175
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    I did 1099 work for about two weeks a decade ago. I was paid $14 per hour and the company billed my work at $45 per hour. I didn't like the markup. It was a second job at the time working for a vendor who was being paid by my full time employer. It was cheaper for them to pay me overtime than to pay the vendor but the company president didn't want to pay me overtime ... so he paid the vendor more than it would have cost paying me directly - I was paid less than I would have got being paid directly. Everyone lost except the vendor who made a clean $31 per hour for my work. Or dirty $31 if one has ethics.

    That particular 1099 job was legal (I wasn't forced to work only for that company) but the full time company I worked for did eventually try to illegally convert me to being a 1099 employee. Once their lawyer found out what I was being offered the offer changed to something more legal.

    I am more confident that once the HS17 is past initial setup that changes will be able to be made without a truck roll as long as the HS17 is connected to a network. Defining a network as being either the satellite network or a client connected via coax. If the Wi-Fi is still working I expect a wireless client will be able to make changes.
     
  20. Mar 11, 2017 #920 of 2175
    SledgeHammer

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    Hmm... I'm a software engineer, so in my industry, 1099 is you are fully independent and your own employer and W-2 is when you go through an agency. 1099 you have to pay quarterly taxes and you pay the employer portion as well. W-2 the agency pays the employer portion and you only have to file in April. Typically you get 1.5x FTE rate for W-2 and 2x for 1099.

    A lot of companies will hire you as a W-2 so they don't have to give you benefits or a severance package and if they really like you they'll convert you to FTE. Typically these companies hire you as a W-2, but give you the FTE hourly rate and then expect you to take a pay cut when you convert because suddenly you are getting benefits.
     

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