My HS17 (Genie 2) has been installed for just shy of 2 weeks. In CT we have a company DTV subs to do their installs (for whatever it's worth). You never know who is going to show up but I can tell you the all do not have the same amount of training and definitely do not have the same work ethic and pride in their work as each other...but I'm getting off track. So what I am experiencing is the old HDMI cable not compatible...bla bla bla as well as freezing, "Pink Screen of Death" and audio drops. Now I had the latest and greatest Genie prior to this with a C61K client hooked to my LG 4K TV. I had these issues when I 1st had the 4K clients and a new dish installed last November and had many service calls to slowly correct over time. It was never 100% fixed but went from happening 60% of the time to 90% of the time. With the HS17 I also have a new issue. When I change from one channel I have been watching to another I get a blank black screen and no audio. I have to reset the client which sometimes corrects it and other times I have to reset the HS17 and the clients. 2 days ago I fought with this particular issue for an hour then finally gave up and just walked away. Hours later when I turned the TV on I didn't have the problem. I would say 8 out of 10 times I sitdown to watch TV I have one of the issues above. Has anyone else experienced this? Any suggestions on a fix I could do so I don't have to get them back out to my house again? Thanks in advance.