HS17 Genie 2 has been a nightmare! Anyone else experience this???

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Rockywwf, Sep 22, 2017.

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Have you had problems with you HS17 (Genie 2)?

Poll closed Oct 2, 2017.
  1. Yes

    30.8%
  2. No

    69.2%
  1. Jan 5, 2018 #101 of 130
    HuskerHarley

    HuskerHarley AllStar

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    Have yer problems been resolved fully?
     
  2. Jan 5, 2018 #102 of 130
    Rockywwf

    Rockywwf Legend

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    I don't want to curse it but yes. All problems solved and in my opinion even better with the GUI update (minus re-training myself to get to certain things such as my recording queue).
     
  3. Jan 5, 2018 #103 of 130
    inkahauts

    inkahauts Well-Known Member

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    I don’t believe the hs17 platform is unstable. I’ve been using it over a year now and it’s as stable as any genie for me.
     
    TermiNader likes this.
  4. Jan 5, 2018 #104 of 130
    Rich

    Rich DBSTalk Club DBSTalk Club

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    I just went back into comittment. Had to get the monthly fee down, it was really disturbing me. I tried to cut the cord...I failed. Oh well...

    Rich
     
    sangs likes this.
  5. Jan 5, 2018 #105 of 130
    Rich

    Rich DBSTalk Club DBSTalk Club

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    My 44 has always been "stable", except for the random crashes which an NR cured. Has to be the best DVR I've ever had...if only I could say that about its software.

    Rich
     
  6. Jan 5, 2018 #106 of 130
    inkahauts

    inkahauts Well-Known Member

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    You need a client to view your recordings from the hr44! You’d actually like that better than watching the hr44 itself. Might not be quite as quick but you’d get rid of that playbar...
     
  7. Jan 6, 2018 #107 of 130
    Rich

    Rich DBSTalk Club DBSTalk Club

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    I use a 24-100 to view the 44. I like the 44, don't like the software. Shame such a good DVR has that SW.

    Rich
     
  8. Jan 7, 2018 #108 of 130
    Grafixguy

    Grafixguy Godfather

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    I had a 44 for two years before upgrading to the HS17. It was directly connected my main TV. Never had an issue with it.

    There are still things I miss, mostly the lightning fast FF with 30SKIP enabled, but I don't regret moving to the HS17 at all.
     
    TermiNader likes this.
  9. Jan 8, 2018 #109 of 130
    TK422

    TK422 New Member

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    Oct 22, 2017
    I was watching TV on Friday and my HS17 said it needed to be restarted. After a restart I got a 762 error. unable to read access card. After a couple reboots and card pulls it was still the same. I called DirectAT&TV and spent 45 minutes with tech support walking me through what I already knew and have done. then they determined I needed a new access(SIM) card. They transferred me to billing. the poor girl felt bad but I had been transferred to the wrong department. I ended up getting sent back to tech support (Philippines this time instead of India I believe) and when she got the idea that I am a tech myself and have gone thru this multiple times I was transferred to the wrong number. She finally sent me a new access card ( 1 1/2 hours total on the phone). I said multiple time make sure to send a SIM card, not the credit card size access cards. Both times they just read of the script and didn't know the HS17 has a SIM card and kept trying to tell me to put it chip down - picture up. The SIM is vertical and can only go in one way.

    We will see what arrives. The worst part it I am without TV for 3 to 5 business days until the new one arrives. The downside of having a server, when it goes down everything goes down.
     
  10. Jan 8, 2018 #110 of 130
    inkahauts

    inkahauts Well-Known Member

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    I’d unplug the entire thing from power over night and plug it all back in with the SIM card in and see if it works tomorrow..

    And all access cards now I believe can have the SIM card punched out of them to fit into an hs17.
     
    TK422 likes this.
  11. Jan 8, 2018 #111 of 130
    HuskerHarley

    HuskerHarley AllStar

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    Feb 8, 2012
    I almost feel like flipping a coin...DTV Genie2 or DISH Hopper3?
     
  12. Jan 8, 2018 #112 of 130
    Rich

    Rich DBSTalk Club DBSTalk Club

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    What some of us have been saying from the git-go. That would happen to me on Super Bowl Sunday or during the World Series. This server thing is scary.

    Rich
     
    TK422 likes this.
  13. Jan 8, 2018 #113 of 130
    TermiNader

    TermiNader DIRECTV since 1997

    161
    3
    Jul 10, 2007
    Agreed. Single point of failure.

    My experience has been 99.9999999999999999% uptime over 3-4 months so no concerns or issues there.

    Sent from my Samsung S8+ using Tapatalk
     
    Rockywwf and Rich like this.
  14. Jan 9, 2018 #114 of 130
    P Smith

    P Smith Mr. FixAnything

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    if no sport channels is your goal, then H3
     
  15. Jan 9, 2018 #115 of 130
    patmurphey

    patmurphey Godfather

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    "No" is quite an exaggeration... :D But, the relative value of the Hopper3 is not.
     
  16. inkahauts

    inkahauts Well-Known Member

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    Except your pi and your dish and all your cabling and anyone with one tv.. then its no different than anything else....
     
  17. sangs

    sangs AllStar

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    Apr 2, 2008
    NE New Jersey
    Genie 2 getting installed next week. Gave it and the Genie mini to me for free, plus knocked off $50 per month from my programming package for a couple years too. Too good to pass up with yet another 4k set entering the house.
     
    TermiNader likes this.
  18. WestDC

    WestDC Well-Known Member DBSTalk Club

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    Feb 9, 2008
    Everyone has different needs and uses so I hope it hope you upgrade goes well enjoy
     
    sangs likes this.
  19. Rockywwf

    Rockywwf Legend

    177
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    Aug 21, 2006
    CT
    Good deal. My situation that started this whole thread has been fixed. Hopefully all the bugs have been worked out so you won’t have any issues. Enjoy it!


    Sent from my iPhone using Tapatalk
     
    sangs likes this.
  20. sangs

    sangs AllStar

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    Apr 2, 2008
    NE New Jersey
    Thanks you two. I hope it goes well also - obviously. :)
     
    WestDC likes this.

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