HS17 Genie 2 has been a nightmare! Anyone else experience this???

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Rockywwf, Sep 22, 2017.


Have you had problems with you HS17 (Genie 2)?

Poll closed Oct 2, 2017.
  1. Yes

  2. No

  1. TK422

    TK422 New Member

    Oct 22, 2017
    I tried that but it didn't help. It wasn't reading the card.

    The new card arrived today. It was a punch out like you suggested. I had it activated and running in just a few minutes.
  2. inkahauts

    inkahauts Well-Known Member

    Nov 13, 2006
    Wow. That’s amazing. Glad it worked out. But those things go bad almost never.
  3. Rich

    Rich DBSTalk Club DBSTalk Club

    Feb 22, 2007
    Piscataway, NJ
    Yeah. I've never had a bad access card. Amazing.

  4. jimmie57

    jimmie57 Hall Of Fame

    Jun 26, 2010
    I have read that you can use a pencil eraser and gently rub the gold colored area of the card and this will clean it off. I did this once and it worked. It was several years ago.
  5. TK422

    TK422 New Member

    Oct 22, 2017
    It was less than two months old so it wouldn't have a buildup that you could "erase". I remember doing that to Nintendo cartridges. :)

    We have thousands of phones at work and it is rare but SIM cards do go bad, usually when you are writing to them. Since my Server was asking for a restart it might have done an update and failed trying to write to the card.

    Before I called to activate the new card I checked in setup and I was able to read the new card number which I wasn't able to with the old card.
  6. P Smith

    P Smith Mr. FixAnything

    Jul 25, 2002
    E.Mdtrn Sea
    nay :(
    it always not recommend using abrasive materials on contacts like SIM/smart/credit cards/DIMM/SODIMM/etc - gold plated contacts has very thin layer of gold what easily damaging by "erasers" material
    rubbing alcohol is enough
    Rockywwf likes this.
  7. inkahauts

    inkahauts Well-Known Member

    Nov 13, 2006
    I've seen it a couple times, but very rare....
  8. Ron feigen

    Ron feigen New Member

    Jan 15, 2018

    for those that has HS17/G2 issue.... have they been resolved? I am looking at getting an HS17 and C61
  9. carl6

    carl6 Moderator Staff Member DBSTalk Club

    Nov 15, 2005
    Seattle, WA
    "Issue" - seems to be widely variable based on individual experiences. I have an HS17 that has been in use for over a year, and I am not experiencing anything that I consider an issue. I'm running two C61K clients and one C41 client.
    MysteryMan and TermiNader like this.
  10. Grafixguy

    Grafixguy Godfather

    Mar 15, 2008
    New Jersey
    No serious problems here. HS17, 2 C61K clients, and 2 wireless clients.

    If you can get wired clients you'll be better off, especially if they're in use a lot and they're not near the HS17. I have one in my office that disconnects on occasion. Would drive me crazy if it was on my main TV.

    The wired clients are just as good as any of the DVRs I've had in the last ten years.
    Rich and TermiNader like this.

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