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I Am So Frustrated!!!!!

Discussion in 'DIRECTV Installation/MDU Discussion' started by Ragincajun, Aug 13, 2008.

  1. Ragincajun

    Ragincajun New Member

    Aug 13, 2008
    Okay so here is the premise:

    I am moving into a brand new apt complex.
    I sceduled install 3 weeks ago. I took off of work to be there for the 9-1 window. At 12:30 I get a call saying they must cancel. They said I would get a call back in 48 hours. After 2 weeks pass I get aggrevated and I call back, they say we are not sure why you were not called, but we can schedule you for This friday 9-1. I say ok. I just wanted the DVR package. So today I change my mind and decide I want the HD package. I really want the HD / DVR but refuse to pay 100 bucks for it. I know I am cheap.

    Well the CSR tells me that because the install is within 48 hours they have to push my install back to Monday if I want to change boxes!!!!

  2. litzdog911

    litzdog911 Well-Known Member

    Jun 23, 2004
    Mill Creek, WA
    Welcome to DBSTalk!

    Let us know how the installation goes. We've heard much worse stories, by the way :)
  3. Grentz

    Grentz New Member

    Jan 10, 2007
    Ya, the messages take awhile to come down the line sadly.

    Best of luck on your install though!
  4. Johnnie5000

    Johnnie5000 Godfather

    Mar 26, 2008
    Just keep in mind, when you call d*, you're talking to someone possibly thousands of miles away who usually has jack-squat to do with the install process.

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