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I say phone line was connected, they say it wasn't. It's my f@#ken home.

Discussion in 'General DISH™ Discussion' started by jazzy1986, May 29, 2006.

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  1. rmmcneil

    rmmcneil Cool Member

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    Mar 9, 2006
    Just curious... what if you don't have a phone line in your home? Are you still charged the $5.00 fee? I ask because there are rumors in my area that a local dsl provider will soon start offering dsl service without the requirement of land line phone service. At which time, I fully intend to drop my home number and service... will use cell phone for making phone calls.
     
  2. finniganps

    finniganps Hall Of Fame

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    If you don't have a land line, you will be charged the $5/month once they find out you no longer have a land line.
     
  3. tmanmi

    tmanmi AllStar

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    Mar 25, 2005
    Your phone company should be able to provide you with a log of what numbers where called from your line even if they are local or 800 numbers. Some phone companys provide that information online to the account holders. Its worth a try. If the phone company has a log of the calls being made to dish's 800 number and that they connected from your line then dish better refund/credit you back.
     
  4. larrystotler

    larrystotler Hall Of Fame DBSTalk Gold Club

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    Yep. However, some people are able to use a free service like skype and run it through their broadband. You'll have to do some research, but many are having some success.
     
  5. digiblur

    digiblur Guest

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    Pick up a Sipura 1001 for around $60. Configure it for FreeWorldDialup, SIPPhone, or any other free VoIP service that allows 1-800 calls on the outbound side. Plug it into your E* receivers or if you are really technical. Change all of your phone jacks to a different pair that the DSL isn't on and simply plug in the Sipura 1001 to the house wiring. You'll instantly have dial tone around the entire house. You won't burn up your cell phone minutes calling customer service either.
     
  6. Opynion

    Opynion Godfather

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    Mar 21, 2006
    They want you to have a phone line hooked up, only to be tempted to get a movie on ppv with the remote from time to time :scratchin
     
  7. tsmacro

    tsmacro Hall Of Fame

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    East...

    Not that there's anything wrong with that. :D
     
  8. larrystotler

    larrystotler Hall Of Fame DBSTalk Gold Club

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    That's only a small part of it. The phone connection is to verify that all the receivers are in the same house so that you aren't splitting a bill with your buddy. Remember, this was setup back in the late 80s and at that time, there weren't really that many cell phones. No one could have guessed that cell phones would have taken off like they have. Just wait until they marry the receivers to the Switch. Then it will make service calls that much more difficult because you will have to call and have the receivers reprogrammed to work with a replacement switch's ID.
     
  9. jazzy1986

    jazzy1986 New Member

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    May 29, 2006
    That's what I always understood to be the case. To prevent people from sharing receivers. But in my case, the original thread starter, I have only one dual tuner receiver. I still got charged for 12 months for phone line connection not working. If I gave that single receiver to someone else, what was I watching? Bottom line, we will never know why they charge access fee.
     
  10. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    I like the idea of a more prominent notice that the phone line isn't connected.

    Did you have to wait until the fee went away before you contested it?
     
  11. larrystotler

    larrystotler Hall Of Fame DBSTalk Gold Club

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    Well, technically, the reason in your case is to encourage more usage of the PPV and VoD features. Further, I am willing to bet that E* is tracking what programs/channels are being watched and that the larger # of the newer receivers that they can get connected, the more accurate their figures. Then, when a channel wants a rate increase, they can say, well, from our records, we see that viewing is down and forget the increase. Also, since they are basically "giving" you the second receiver inside of the first, they can create a stipulation on how you can have the fee waived. Notice that they don't offer to waive any other fees, like the DVR fee and such. It's alla gimmick, and for those who can take advantage of it, it is worthwhile. But, when you read the fine print, it does say that the waiving of the fee is at their discretion and that they can technically re-instated the additional tuner fee if they so choose.
     
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