Let me explain. I made the jump to HDTV in late January. I had been a Dishnetwork customer for over 7 years and I was happy with the service and the quality, but they couldn't get my upgrade scheduled until about 6 weeks out. So, being the impatient and compulsive person that I am, I decided to give DirecTV a call and see what they offered me. They offered me the moon, the stars, and a free gift to boot, so I took the deal. Now I'm not so naive that I expected the same interface that I was accustomed to, but I didn't expect one as goofy and useless as the one I got either. No ability to record a portion of a program from the live buffer. Like if I see a cute commercial or something intersting on the news, I can't simply back up, hit record, FFWD and hit stop. This monster backs all the way up to the beginning of the buffer or to the beginning of the program. No "Channels I Receive". Oh it's in the manual, but it's not activated for some reason. And while the programmers seem to be all excited about tweaking the GUI to a new set of pastel colors, they seem to have no time to dedicate to fixing something so basic and useful. Friggin BBC's - Does the 622 use these things? I've had to replace mine already and they haven't even done anything yet. Buggy, buggy, bugs everywhere! My first HR20 was just replaced by the second one yesterday. I'm hoping that solves the problems I was having with A/V breakups on a lot of channels, but I'm still skeptical. Beyond the breakups, the darned thing is slow on responding to commands, the FFWD's are jumpy, and the 30 slip instead of skip is annoying. The guide moves so slowly that I tend to doze off while running throiugh it. Seriously, I did that the other night. My wife yelled, "Hey, that's the third lap! Pick something for Christ's sake!" Other issues: First installer left the coax connectors on the LNB's loose. Lost signal in 30 days. The guy who came to fix that did a great job, except that he left the mast clamp bolts loose and the wind twisted the dish around. Amazingly, since it had been over 90 days, they wanted to charge me $70 for him to do that. I argued them out of that one. They DID charge me $20 to ship me the replacement receiver the other day. I had E* for all that time, and they replaced my receivers three times without charging me anything, even well after my initial commitment had expired. I submitted the the forms for my free gift as a new subscriber back in Feb. Still no free gift. So, thanks for reading the reasons why I'm sick of D*. Now here are the questions: 1. Is the ViP622 DVR this buggy? 2. Is the interface still similar to the 500's? 3. Does E* now charge for service calls, replacement shipping, etc.? 4. Where is an online list of current and future HD channels? 5. How do I get back to E* without waiting 18 months or paying D*'s penalties?