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I'm stumped and need help!

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by narrod, Mar 22, 2013.

  1. narrod

    narrod Godfather

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    I connect my HR23 via a wireless adapter. The DVR sees the connection and indicates all is well. I can view you tube videos without a problem. However, when I attempt video streaming of movies or tv shows, it only indicates "pending download" but nothing every downloads. What is my problem? Please help!
     
  2. peds48

    peds48 Genius.

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  3. narrod

    narrod Godfather

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    Just under 15mbps
     
  4. Scott Kocourek

    Scott Kocourek Well-Known Member

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    Try going into network settings and select "Restore network defaults". This has helped some of the odd networking problems for me in the past.
     
  5. narrod

    narrod Godfather

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    I did that, no help. You Tube works fine. Can't download movies.
     
  6. Rich

    Rich DBSTalk Club DBSTalk Club

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    What kind of streaming are you talking about? VOD? NetFlix? Hulu?

    Rich
     
  7. narrod

    narrod Godfather

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    DirecTv's downloadable library.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    First thing I'd do is get a long Ethernet cable and put that on the 23 in place of the wireless gizmo and see if you can then download VOD. 15mbs is enough to download VOD, but how much other stuff are you running off your router?

    I've tried the wireless gizmos such as yours and never had much luck with them. Better to have it hardwired, I think.

    Rich
     
  9. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    The problem is your hr23 does not think it is on the same network as your router. You need to go wired or otherwise simplify your setup.
     
  10. narrod

    narrod Godfather

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    What does it handle YouTube fine? Is it a bandwidth issue?
     
  11. narrod

    narrod Godfather

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    You may be correct.

    I have one blu-ray player, 1 smart TV, 2 notebooks all connecting wirelessly and the HR23 and another blu-ray player connected via ethernet and a wireless printer plus my Samsung Galaxy III. Of course, all are not active at the same time.
     
  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    Before you do anything else, please put an Ethernet wire on your 23. That will tell you immediately if the problem is with your wireless gizmo or you have problems elsewhere. I get 56 down on my modem and I've never had one of the wireless things work in one of my rooms. I haven't tried one of the wireless connectors for several years, just gave up and went hard-wire thruout the house.

    Rich
     
  13. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    The problem is less likely an actual throughput problem than it is a error rate problem. Streaming protocols are less forgivving of data errors that file transfer protocols. The YouTube connections adjust to higher error rates, but I don't think the DirecTV servers are as tolerant. If your router supports it, you might take a look at the retransmission rates for the wireless network...I'll bet you're in the 10% or higher range.
     
  14. damondlt

    damondlt New Member

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    How about just getting a Cinema Connection Kit. And Run your Internet via coax?
     
  15. narrod

    narrod Godfather

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    It's now hardwired and works fine.
     
  16. narrod

    narrod Godfather

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    Jul 26, 2007
    I may do that in the future.
     
  17. Rich

    Rich DBSTalk Club DBSTalk Club

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    Good, at least the 23 works. Now you have to either figure out a way to get a hardwired Ethernet connection or keep trying those wireless things. I had a fairly difficult time getting the Ethernet wires into one room, but I finally did it.

    Rich
     

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