I noticed the last few days the image posters/program icon pics have all gone from the menu and my recordings. a refresh from the website, unplug, rbr, repeat guided setup, nothing seems to help. anyone else having this issue? also noticed several seconds of blackout during random shows. happened last night on hallmark channel 565. its as if my tv has been turned off while my box still on. my tv standby light even comes on. but maybe that's a tv problem and not the dvr. hr54-700 0x11b2 software.