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Improvements to the Protection Plan

Discussion in 'DIRECTV General Discussion' started by Steve615, Apr 16, 2013.

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  1. joshjr

    joshjr Hall Of Fame

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    What wasnt entirely true about it? He said they are definately NOT only issuing new equipment. Meaning some new and some not. That appears to be right on track with what others are saying.
     
  2. joshjr

    joshjr Hall Of Fame

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    I would say if they have a good payment history and have a decent programming package and are out of contract, they should be able to get a good deal without the PP. If they pay late alot and or have the cheapest package and 1 receiver, then year probably not.
     
  3. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    After reading the e-mail DirecTV just sent me about the terms and conditions of the Protection Plan I now agree and stand corrected.
     
  4. joshjr

    joshjr Hall Of Fame

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    I am happy with DirecTV for the most part. I am not happy about paying $2 more a month for the PP that would not be an upgrade for me (leased equipment) but I dont dislike it enough to drop the PP (need it for owned equipment) and I love DirecTV. I do however understand that the PP is not great for everyone and the new increase is not beneficial for everyone. See my example below.

    I live in a MPEG 4 only market. I have 1 DVR (owned) that is not a HD DVR. If and when my R22 dies, under the PP I should get a HRXX to replace it and it will be owned too. Why would I use a free upgrade to swap it when I would go from an owned R22 to a leased HRXX? I already have a HR34 so there is not much else I could get from them other than just an additional HD DVR. I already have 15 tuners so I dont need another DVR either. So again, while I love DirecTV, I am not overly happy that I will be paying an additional $2 a month for something that really does not help me out. I understand that I have the option to get a new (to me at least) recever/DVR but that is not comforting to me or worth it really. For others that do not mind a lease or that do not have owned equipment I could see the upside. I would also see the upside if I could swap my owned R22 for a owned something else that was considered an upgrade. They could restrict it to once every two years there would just be no commitment and they are not willing to do that. To me that does not say that DirecTV cares about me. Maybe they shouldn't since they are in the business to make money.

    In the end I will pay the $2 as it is worth it to keep replacing owned equipment for owned equipment but that is about it. I have had several receivers swapped from owned HR20's to owned brand new HR24's. Cant complain. It is what it is and I choose to pay it for now.
     
  5. joshjr

    joshjr Hall Of Fame

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    We all have cars too but not all cars are affordable. There is a line each person has to draw for themselves.
     
  6. joshjr

    joshjr Hall Of Fame

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    Alot of things in life are not fair. My parents purchased a iPhone 4S with Verizon in October and 2 months ago our area launched 4G but the iPhone 4S is not compatible. My parents are now stuck with the 4S for the life of the contract. If they want the 4G speeds they have ot pay near $700 to get an iPhone 5. They were told that they didnt know 4G was about to launch there. That is BS. Someone knew and they were working on that tower for some time before it launched. Regardless, it is what it is.
     
  7. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    For the record I have a 18 year unblemished record with DirecTV. The few discrepancies I've experienced with DirecTV were always settled to my satisfaction. I subscribe to Premier, HD Extra Pack, MLB Extra Innings, NFL Sunday Ticket and have the Premier Protection Plan. I can well afford these luxuries.
     
  8. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    I agree the Protection Plan is not for everyone. What I disagree with is people calling it a rip off and DirecTV greed without a ounce of support to back their claim. It's one thing for someone to voice their opinion. It's another when they are attempting to voice their opinion as fact.
     
  9. joshjr

    joshjr Hall Of Fame

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    I am glad you said that, so in my case where the upgrade is counterproductive, do you still consider it beneficial for me to use it? Since the plan itself does not offer me much more then I currently get should I be happy about the $2 price increase? Don't you think if they could offer something for customers that own equipment to make everyone happy and make it worth the increase? I understand I am in the minority of people that really do not benefit from the current improvements but I can not help but wonder why they did not look out for those of use that have owned equipment.
     
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  10. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    They could sell their 4s for a good chuck of change to dang near cover the $700.
     
  11. joshjr

    joshjr Hall Of Fame

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    I proposed that to them but my parents are new to smartphones and thought that was a lot of hassle. I agree.
     
  12. damondlt

    damondlt New Member

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    You mean like yourself !
    No one claimed protection plan is a rip off the Extra $2 increase is!

    You claim as fact the reason you got a Genie from a regular HR is all because of your protection plan. Well that's not proven, you took an upgrade offer.

    If your protection plan had anything to do with your equipment swap, you wouldn't be in a 24 month commitment because of it. You took an Upgrade.
     
  13. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Don't you ever get tired of being wrong? :nono2: I clearly stated I took advantage of the Protection Plan Upgrade Offer in post #182. For the record there was also a message in my DirecTV account stating I was eligible for a equipment upgrade under the Protection Plan. As for you saying the $2.00 increase being a rip off, that is merely your "opinion" and nothing more.
     
  14. omartinjordan

    omartinjordan AllStar

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    Wow. How many more times are you going to tell us that you make lots of money. Does it make you feel good to talk about it?
     
  15. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    And how many times are you going to voice your displeasure with DirecTV's business practice? I'm convinced it makes you feel good to complain about it.
     
  16. omartinjordan

    omartinjordan AllStar

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    It does. My spouse and I make enough money that it's a mear drop in the bucket but we have money because I don't waste it by letting people or companies screw me over.
     
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  17. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    And of course you can back it up with facts rather than opinions that DirecTV is screwing people over? :sure:
     
  18. omartinjordan

    omartinjordan AllStar

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    When the company is getting record profits and prices keep increasing for people that still have older equipment I call that getting screwed.
     
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  19. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    What's so wrong about a company making money? Those with older stuff can cancel if it's costing too much or upgrade.
     
  20. wingrider01

    wingrider01 Hall Of Fame

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    When the price increase equals some of the others like fuel that will jump 10 percent in 40 minutes or like in the case here with the sewer bill with a average of 18 percent every 7 months then I will worry about it. Until then it ain't worth the effort. We get the service that was promised, don't give a ra about any sports channels. Given the cost comparison between service and cost, it ranks way down on the list of price vs service.

    If I did not like the price vs service I would leave, have done it before and will do it again if the needs require it. Have left many a service because I felt it was priced to high, I spend the total cost of my monthly directv bill in one dinner and show with my wife, if I take the kids it is 2 months worth of directv bills.
     
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