In "Searching for Signal" and "Just a few more seconds" loop nightmare

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by hdtvluvr, Dec 13, 2019.

  1. P Smith

    P Smith Mr. FixAnything

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    Some [new rev] HS17 (it's HS17, not "17") have USB 3.0 instead of eSATA port.
    So far, no report posted of using USB enclosures with the new HS17
     
  2. makaiguy

    makaiguy Icon

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    For the most part, people asking these questions don't look at stickies or search for existing posts.
     
  3. P Smith

    P Smith Mr. FixAnything

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    Damn !
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yes, the internal drive still spins when an external device is used. Don't worry about it. On a reboot like that the Genie should recognize the external device. Make sure you have something on the internal drive that you would never normally record so you can tell which drive is recognized.

    Rich
     
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  5. hdtvluvr

    hdtvluvr Legend

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    Service came today. It turns out that the HR44 had died. They replaced it with a brand new HR44 and it all works now. I asked about a 54 and was told the power supply was inside the unit instead of outside like on a 44 so I elected to get the 44. It gets warm enough in the space it's in and I didn't want that extra heat inside the unit. Hope I made the right choice.
    Thanks for everyone's help. Now to tell the wife she lost all of her newly recorded Christmas movies :)

    Oh, I have a WD Purple 4TB surveillance HD and a Thermaltake dock ordered. Dock should be here Tuesday and the drive on Wednesday.
     
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  6. compnurd

    compnurd Hall Of Fame

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    Both power supplies are external
     
  7. studechip

    studechip Godfather

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    I think he meant the power inserter.
     
  8. hdtvluvr

    hdtvluvr Legend

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    I may have misunderstood. He did not say the box would be cooler, that was my thinking since I was thinking power supply. Does the power inserter get hot or add heat to the internals?

    Did I make a mistake and I should have gotten a HR54? Too late now but for next time? As stated before I do like and need the AM21.
     
  9. studechip

    studechip Godfather

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    The HR54 would have given you the option to add a C61k client for 4k, the HR44 doesn't do 4k. My HR54 doesn't get any hotter than any other dvr I have had.
     
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  10. hdtvluvr

    hdtvluvr Legend

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    Well, I'm not looking at going to 4K with Directv for now. I don't have a 4K set either. One day when 4K gets more prevalent, I'll upgrade my projector or earlier if it dies but hopefully that won't happen anytime soon. And I only have one other TV in the house - not 4K either.
     
  11. hdtvluvr

    hdtvluvr Legend

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    Update. When the tech installed the new DVR, it found the satellite, and displayed a channel. He left, we turned the TV off (not the DVR), had lunch, did some things around the house and approx. 3 hours after he left the wife turned the TV back on and guess what. It had the "Just a Few More Seconds..." displayed. Then it went through the same loop as before. I've called DTV back for them to get into contact with the Service company as I'd like my old DVR back if that really wasn't the issue. And to find & fix the issue.

    Any ideas as to the issue could be?
     
  12. compnurd

    compnurd Hall Of Fame

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    Could be a bad lnb. Splitter or line
     
  13. hdtvluvr

    hdtvluvr Legend

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    I pulled the power to the 44, waited about 5 minutes, plugged it back in and it started back up correctly. I now have a picture but I don't know how long it'll last. I'll keep posting back as things transpire.
     
  14. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    The symptom does point to either LNB or cabling from LNB to DVR. You already have a request in for the tech to come back, so I'd leave that request in the system. When he does come back, explain the symptom returned, it is intermittent, and could he check the LNB and cabling. He probably isn't going to be enthusiastic to do so, as it can be time consuming. As a minimum, get his phone number (his, not company) and agreement that you can contact him directly if the problem returns. Be nice, be polite, it never hurts.
     
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  15. P Smith

    P Smith Mr. FixAnything

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    Sorry to remind you - you are doing cross posting - placing same posts in two threads, one is totally offtopic "Genie 2 Extenal HDD". :(
     
  16. hdtvluvr

    hdtvluvr Legend

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    No TV this morning. I unplugged the DVR again, waited about 5 minutes, plugged it back in and it came back up. Tech was supposed to call me back yesterday. On the phone now with DirecTV (for 45 minutes) trying to get them to contact service tech or company. They are telling me now that even if the tech brings my old DRV back, it can not be reactivated such that I can get the recorded shows back. Does that sound right?
     
  17. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Yes, that sounds right. Your old DVR is not an option. What is important now is to find and fix whatever the actual problem is.
     
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  18. hdtvluvr

    hdtvluvr Legend

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    I was able to watch a couple hours of TV last night before going to bed. This morning The TV said No Signal. The face of the 44 was dark. I unplugged power and plugged it back in. Box turned on and booted up. I have TV back now but not sure how long. If the 44 doesn't see a signal after a period of time does it turn off? It is on a UPS so it isn''t a power issue.
     
  19. P Smith

    P Smith Mr. FixAnything

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    Regardless of sat signal, DVR have time off setting - check it.
     
  20. hdtvluvr

    hdtvluvr Legend

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    Are you referring to the power saving mode? I didn't know that was in the menu. It says if idle for 4 hours it turns itself off. When I unplugged it and plugged it back in, it came on but went back through the whole startup process. In the power saving mode, I assume "On" on the remote would turn it back on but does it also go back through the startup process then too?

    I have turned it off. We'll see what happens later today. Thanks
     

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