Inactivity message?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by radamo, Feb 2, 2020.

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  1. Feb 2, 2020 #1 of 15
    radamo

    radamo Legend

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    This week we started getting the "Inactivity Message" on all receivers?

    Each day when we first turn on a TV the DirecTV message pops up that advises that due to inactivity the receiver was turned off. That would be fine but we know for a fact that we always turn off the TV and the boxes?
     
  2. Feb 2, 2020 #2 of 15
    compnurd

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    Its a bug Turn off Power Saving and it will go away
     
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  3. Feb 2, 2020 #3 of 15
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Using your DIRECTV remote select MENU -Settings-Power Saving...Select Power Saving Off.
     
  4. Feb 2, 2020 #4 of 15
    radamo

    radamo Legend

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    Just started happening... yes, I will turn off the feature. Good suggestion.
     
  5. Feb 2, 2020 #5 of 15
    b4pjoe

    b4pjoe New Member

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    I'm seeing this too on my C61K but not on the HR54 or the HR24's. The thing is....it just started happening the last few days and I have had the Power Saving feature on for years and it never did this. So why is it starting to do this now? Last firmware on the C61K was on 1/14/20 but the problem has only started in the last week.
     
  6. Feb 2, 2020 #6 of 15
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    It's a bug that came with the 0x12c5 update for the C61K-700.
     
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  7. Feb 2, 2020 #7 of 15
    compnurd

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    The firmware date you are looking at is the build date. Clients don’t show when they installed the software
     
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  8. Feb 2, 2020 #8 of 15
    radamo

    radamo Legend

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    It is also affecting the c61 NON-K version.
     
  9. Feb 2, 2020 #9 of 15
    compnurd

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    Yup. It is a Bug in 12C3 and C5
     
  10. b4pjoe

    b4pjoe New Member

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    Thanks for that info. I always thought that was the install date.
     
  11. Delroy E Walleye

    Delroy E Walleye AllStar

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    Very old bug and still happens (only on the HR20) in our household whenever it gets a signal to restart during the overnight hours while it's turned off.

    (Whether or not there's an update involved doesn't seem to make any difference.)
     
  12. ericknolls

    ericknolls Active Member

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    This feature being turned on should shut the tv and the receiver off. It is touch and go at times. I think I should shut it off on my Samsung Smart TV. I'm sure the DTV box should be capable of turning them both off. But, technology is not fail proof!
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yeah, running into the same thing with my Samsung TVs. Sometimes both the TV and DVR turn off, sometimes they don't. And I was told there were no problems with this feature a few months ago.

    Rich
     
  14. astrohip

    astrohip Cool Member

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    Just wanted to add this happens to all of our Minis also (3 of them, 1-wired, 2-wireless). Irritating but not mission-critical. Do wish they would fix it though.

    Are there any "unintended consequences" if I turn off Power Saving mode on a Mini?
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    Don't think so. I did turn it on and it's been a bit of a PITA. Been turning it off on all the HRs.

    Rich
     
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