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Initial Nomad Connection Question

Discussion in 'DIRECTV Connected Home' started by Rakim, Jun 28, 2012.

  1. Rakim

    Rakim Cool Member

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    Feb 23, 2007
    I just got a Nomad and I am trying to get it started but it won't connect to the Internet. I haven't seen it referenced anywhere, but I'm wondering if I need to connect it to my computer first so that I can enter my wireless password and allow it access to my network.

    Thanks!
     
  2. nike5580

    nike5580 AllStar

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    Jun 29, 2010
    Pittsfield,...
    What are you using to try to connect to your nomad? The PC software, ipod app? If it remember correctly, the only thing you should need to enter are you directv user name and password.
     
  3. Rakim

    Rakim Cool Member

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    Feb 23, 2007
    I just plugged the Nomad into the router and the outlet. Trying to d/l the updated firmware. I can sign into the ipad app, but it doesn't see the nomad bcs it won't go online.
     
  4. duck33

    duck33 Legend

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    Aug 28, 2007
    I have to ask.

    Are your receiver(s) connected to the Internet? If not, your Nomad won't "see" any receivers.

    I also forgot to mention, that the Nomad isn't wireless therefore, you won't need to enter a password to get on your network. It connects via Ethernet to your router.
     
  5. wildlandart

    wildlandart New Member

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    Jun 29, 2012
    your nomad having a big problem
     
  6. Rakim

    Rakim Cool Member

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    Feb 23, 2007
    Yep, receivers are connected to the Internet.

    Oh, that makes sense about it not being wireless and why that was never addressed in the instructions...but now I'm back to not knowing why it won't connect even when it is plugged into the router. It doesn't need to be in the same room as any receiver, does it?
     
  7. Steve

    Steve Well-Known Member

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    Aug 22, 2006
    Lower...
    No it doesn't. It just needs to be on the same home network.

    What are your lights showing on the Nomad device?

    Also, make sure on your DIRECTV settings that the DVRs are set to "allow" communication with remote devices. I'm not in front of an HR now, but IIRC, it's under "Whole Home", "External Device" settings.
     
  8. RAD

    RAD Well-Known Member

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    Dripping...
    No it doesn't need to be in the same room as the receiver. My nomad goes through two different ethernet switches before it has acccess to all my HR DVR's. You can try holding in the red reset button for 2 minutes to see what happens. You can also look in your routers log after you do that and see if it's requesting a DHCP address.
     
  9. KenW

    KenW Legend

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    Nov 16, 2005
    Also, don't have any nomad client running when it's booting up. nomad seems to hate that.
     
  10. NR4P

    NR4P Dad

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    Sunny Florida
    That's the most important question above. Once plugged into your home router, after about 5 minutes you should have 3 blue lights. If not, report back what you do have.
     
  11. luezana

    luezana New Member

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    Jul 7, 2012
    I am having the same problem. I have an amber Status light and blue blinking Activity light but not Network light. The manual says that means no internet connection. I am using that wireless router right now as well as several other computers and the receiver. The router has a green LED at the Ethernet port and the nomad has one green and one amber. Any ideas?
     
  12. trh

    trh This Space for Sale

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    Nov 2, 2007
    NE FL
    Quick step guide steps:
    1 - Confirm your HD DVR is connected to the Internet
    2 - Connect your nomad to your router (shows a picture of an Ethernet cable going from router to nomad).
    3 - Power up your nomad
    4 - Verify that all three lights are blue on the nomad.
    5 - Download and install nomad application on your computer or mobile device.
     
  13. luezana

    luezana New Member

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    Jul 7, 2012
    My nomad does not have 3 blue LED's. Only an Solid Amber Status and blinking blue activity. No network light at all
     
  14. NR4P

    NR4P Dad

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    Sunny Florida
    Your nomad is not connecting to the internet. Is it connected directly to a router? Is the router wired to the modem?
     
  15. MikeW

    MikeW Hall Of Fame

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    May 16, 2002
    Is the router set up to give IP addresses via DHCP?
     
  16. nelsonrl

    nelsonrl AllStar

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    Aug 15, 2007
    try unplugging the power, then plugging in. Wait a couple of minutes everyntime you power cycle. It seems like I have to recycle several,times before the nomad will connect any time it looses connectivity.
     
  17. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    It's also important that the reported nomad is set up in the router so that it is allowed permissions past any local network firewall.

    As NR4P indicated, the nomad there is not "communicating" with the DirecTV servers for authentication.

    Typically, this is in the router network setup to include the MAC address. Every router is a bit different, but in my case, in the advanced/network setup settings.
     

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