Like "Cougar Cruiser" and many others, I bot an HDTV from Costco in July when the rebate was a total of $250 in Cash Cards. (not insignificant). Had install scheduled for 8/12. Installer showed up to inform me he had no receivers so we rescheduled for 8/19. No calls, so on 8/19 I go and pull all of my cables and former Dish equipment so I would be ready for the installer when came (as DIRECTV advises). 2 hours into the appointment window I get a call from Ironwood Communications in Phoenix saying they have no equipment. Receivers, antennas, lnbs etc, etc. and they want to reschedule for the following week. Well, unfortunately, the Costco offer expires Saturday 8/21, so I tell them to forget it. This is the good part. There is a DIRECTV Dealer and Installer here in my town. I talk to him and he has all the equipment I need and could install it today, however, he is not an "authorized installer" for this particular offer. So I get on the phone to DIRECTV thinking this will work out ok. Well, after 4 hours, 10 different transfers and 12 people (kept a record of all) later, I am told there is nothing they can do. Install cannot be reassigned to my guy with the time and equipment. Now I would not have spent $1000 on a third tv from Costco, if I knew they would renege on the offer. They made this offer and cannot deliver before the offer expires, I am out $250 and wife is pissed because we now have no TV. Besides asking them to reassign the install, I also suggested they credit me the $250 to my account since they cannot perform and I will call my guy to install it. NOPE, cannot do that. Isn't Customer Service the name of the game? One more day left so I haven't given up yet. Any suggestions? I am that close to returning the TV and asking Dish back to reinstall me. Stay tuned.