Install question, returning customer, new location

Discussion in 'DIRECTV Installation/MDU Discussion' started by Tallgntlmn, Jun 2, 2015.

  1. Tallgntlmn

    Tallgntlmn Icon

    888
    0
    Jun 7, 2007
    Raleigh, NC
    It wasn't trees this time. They tried to say the peak of the roof was blocking 110 from where I want the dish. They never pulled out a ladder to check. I think that's the part that bugs me. At least the last time I tried to get service, the installer got up and checked multiple points before declaring LoS issue. I'm kinda bothered by the fact it could work from the ground perpendicular from where I wanted it up high. Oh well, another attempt Thursday.
     
  2. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,849
    1,119
    Nov 15, 2005
    Seattle, WA
    The three satellites you need to see are 99, 101 and 103. 110 is no longer used in the US. You might need 119 if your SD locals come from 119, and that could be the problem sat, as it is very low on the horizon on the east coast.
     
  3. Tallgntlmn

    Tallgntlmn Icon

    888
    0
    Jun 7, 2007
    Raleigh, NC
    Well, it has been some time since I have aimed a dish and some time away from here, guess I missed 110 and 119 no longer being used.

    Here's what I see on dish pointer which led me to believe something isn't right with the math, angles, and what not. I know it will get installed somehow but just at a glance, one would think it would be easy.
    The roof theory:
    Screen Shot 2015-08-18 at 10.01.56 AM.png
    The pole theory (yes, under a tree probably 15-ish feet from house):
    Screen Shot 2015-08-18 at 10.00.03 AM.png

    <sigh> Moving tomorrow, cannot wait. I'm ready for moving to be over.
     
  4. inkahauts

    inkahauts Well-Known Member

    25,168
    1,599
    Nov 13, 2006
    As long as the pitch of the roof isn't extremely steep and that tree in the front yard isn't really high, I would think it'd be ok. Otherwise it looks like you're could move the dish on the roof more to the left (west a bit it seems) and clear everything that way from the roof. Sounds like they dont want to put it up on the second floor roof and I can't totally blame them for that myself. But it should be able to be done it seems from your pictures
     
  5. Tallgntlmn

    Tallgntlmn Icon

    888
    0
    Jun 7, 2007
    Raleigh, NC
    I downloaded SatFinder on the phone for curiosity sake. Standing where they wanted to put the pole, about 7 feet high since the phone was above my head, I could see the three birds clearly. Certainly 6-8 feet higher would not have any issue. Roof pitch is pretty steep but I don't believe it would kill LoS. The tree in the front yard is a Weeping Willow so it is not even above the house. The tree I mentioned near the pole would be in the way as leaves were in my line of sight on the phone. Well see Thursday morning. If all goes well, I'll at least be happy about feeding my TV's some real signal.
     
  6. peds48

    peds48 Genius.

    20,073
    1,075
    Jan 10, 2008
    NY
    Do you know the pitch of your roof? Since you are in NC, the LOS to the 103, the lowest sat you need is about 28 degrees (guesstimate) since is about 33 in NY.
     
  7. Bill Broderick

    Bill Broderick Icon

    2,680
    254
    Aug 25, 2006
    Long Island
    Wouldn't the elevation need to be higher the further south you go?
     
  8. peds48

    peds48 Genius.

    20,073
    1,075
    Jan 10, 2008
    NY
    I stand corrected, you are absolutely right! Brain :barf:
     
  9. samrs

    samrs MANC

    1,510
    26
    May 30, 2004
    Flat Branch, NC
    Between 40 and 41 in this area. Most roofs don't have any affect if you use the regular mount and not the stubby.
     
  10. Tallgntlmn

    Tallgntlmn Icon

    888
    0
    Jun 7, 2007
    Raleigh, NC
    The saga continues. Was supposed to install this (Thursday) morning and got a call last night saying the distribution office was broken into and they had no equipment. So now move to Monday. <crossing fingers> Positive is it gives me more time to get rid of boxes and have things sorted.
     
  11. Tallgntlmn

    Tallgntlmn Icon

    888
    0
    Jun 7, 2007
    Raleigh, NC
    So the installer, Josh, came out today. He looked in great wonder at why the previous techs said 1) he would need a 40' ladder, 2) they needed to do a pole, 3) why would they pass up an easy install? He got in and out in maybe 90 minutes but probably less than that. Everything is installed and works well and I am once again a DirecTV customer. :) I, for one, am glad those previous techs passed up on it.

    He did say something that was interesting. That I don't want to put the ethernet cable directly into the HR44 but rather use the old broadband DECA kit that I have and put it on the cable that is in my office which is not currently used on a receiver but is connected to the switch. True?
     
  12. inkahauts

    inkahauts Well-Known Member

    25,168
    1,599
    Nov 13, 2006
    Well it's not bad to do that especially if you have receivers other than a genie as well, since they'd still have access even if the genie was rebooting that way.
     
  13. Tallgntlmn

    Tallgntlmn Icon

    888
    0
    Jun 7, 2007
    Raleigh, NC
    When/if I ad another TV, I'll probably pull my old H24 out of the box it's in and run that.
     
  14. bill buckner

    bill buckner Cool Member

    37
    8
    Mar 29, 2006
    Raleigh, NC
    He gets paid more for hooking up a broadband deca.
     
    1 person likes this.
  15. Tallgntlmn

    Tallgntlmn Icon

    888
    0
    Jun 7, 2007
    Raleigh, NC
    Well, I said I preferred everything wired. That's when he said that about the broadband deca. It was a bit later, when all was closing, that I yanked one out of my box of goodies here and said "this thing?"
     
  16. Tallgntlmn

    Tallgntlmn Icon

    888
    0
    Jun 7, 2007
    Raleigh, NC
    Question though. A storm is rolling in and we're getting rain fade. It isn't here yet but I think where the dish is, there should be no obstructions even occasional. What sat/transponders do you guys look at most to figure out if there is an issue? Most of 101 is 97+. I can't remember this info and used to know it right off.
     
  17. dennisj00

    dennisj00 Hall Of Fame

    9,690
    196
    Sep 27, 2007
    Lake Norman, NC
    There's a spreadsheet in the stickys that lists the sat / transponders for your HD locals. They're probably on 99 (s) - Charlotte's are on Transponder 19 or 20. Signal strength 99/96. You should have similar on the spot beams for Raleigh.

    I just looked on the radar and you shouldn't have more than a few minutes of rain fade with the 'popcorn' cells rolling through. In the last few years, they seem to have gotten worse - particularly with the SLOW moving cells. Once we were out for 4-5 hours with about 5 inches of rain.

    Edit : Here's the spreadsheet . . . http://www.dbstalk.com/topic/200951-transponder-maps-domestic-dla-data-8192015/#entry3061556

    And Raleigh's HDs are on 103S Transponders 21 / 22

    If they're not in the 90s (no clouds) have them come back and tweek the dish. I have two dishes and they both dropout around 40-42 in signal strength on HD channels.

    Also remember, rain fade is caused by the towering saturated clouds southwest of you rather than the rain in the immediate area. With thunderstorms approaching 30-40000 feet in height, the dish is looking through almost 10 miles of clouds and it might not be raining a drop at your house.
     
  18. Tallgntlmn

    Tallgntlmn Icon

    888
    0
    Jun 7, 2007
    Raleigh, NC
    Thanks for the transponder info. I will look next time I get a chance at those. I know the high thunderstorms can block signal. Have seen that happen a few times at sports bars. I saw the red dot on the radar but didn't think it to be enough to cause fade. I'll look for sure on a cloudless day.
     

Share This Page

spam firewall

Advertisements