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Install saga

Discussion in 'DIRECTV General Discussion' started by JeffBowser, Aug 6, 2007.

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  1. DawgLink

    DawgLink Woof Woof Woof

    1,543
    3
    Nov 5, 2006
    Washington, DC
    Sigh, nothing.
     
  2. NYSmoker

    NYSmoker Icon

    657
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    Aug 19, 2006
  3. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    I had a 1-5 install, nothing. I got a call @ 5:30 and he was running late. Did a good job & out by 6+ with another job still to do.

    BTW: nice TV. :lol:
     
  4. DawgLink

    DawgLink Woof Woof Woof

    1,543
    3
    Nov 5, 2006
    Washington, DC
    Ugh, bothers me because D* keeps calling me and telling me something different.

    At 11am, called me and said they will be there at noon

    At 1pm, called and asked if installer was there and then said they would call him and update me

    Nothing

    Rather sad, imo. I took today off from work and meant to go back after lunch. Get your ass here.
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
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    Dec 9, 2006
    I'm currently waiting for my ISP tech to come out on an "all day" appointment. Normally shows up around 3. I just don't do the "wait thing" well at all.
     
  6. JeffBowser

    JeffBowser blah blah blah

    2,549
    18
    Dec 21, 2006
    I've had really good luck with "call when you are on your way". I work 10 mins from my house, and can leave at a moments notice. That really helps the all day appt thing - guy calls when he is ready, and I meet him there, perfect.
     
  7. DawgLink

    DawgLink Woof Woof Woof

    1,543
    3
    Nov 5, 2006
    Washington, DC
    I gave up and called DirecTV. Am on the phone with the woman now and she says my order isnt closed and that I should stay home a little while longer. No, I have flipping work that needs to be done at another location that can't wait.

    Really, Really bugs the hell out of me that I wasted a day at home waiting for D* and they never showed up.

    I can't freaking stay home again for awhile so I dont know when they will come out...maybe Saturday or next Saturday...either way I better damn well be first on those days.
     
  8. DawgLink

    DawgLink Woof Woof Woof

    1,543
    3
    Nov 5, 2006
    Washington, DC
    Last update.

    I called up DirecTV and they tried contacting the local installer company. Local Installer Company HANGS UP on DirecTV and the DirecTV woman says that if no one comes by the end of the day, I would get a $100 credit.

    Anyway, local installer company calls me a little later and says the Supervisor has "no idea where the installer is" and that he "may be in Texas with family" or something like that....

    Interesting.

    Good to know
     
  9. JeffBowser

    JeffBowser blah blah blah

    2,549
    18
    Dec 21, 2006
    wow, what an eye opener to see how 3 differ installs on the same morning worked out. It really is a crap shoot.
     
  10. jleupen

    jleupen Legend

    127
    0
    Jul 26, 2007
    FYI- My installer did finish around 4:00 and everything seems to be working ok so far...
     
  11. JeffBowser

    JeffBowser blah blah blah

    2,549
    18
    Dec 21, 2006
    End of this story for me - I never did get that call back, and after a week of leaving messages with the installer, I e-mailed DirecTV the story. Within hours, I got a call-back, and a rescheduled appt to run the DVR lines. The guys showed up on time this morning, ran the lines, fixed some poorly done connectors, and were gone within an hour. Cost me $103 to fish two lines, and I tipped the poor fella up in the attic $40 for his trouble. Good end to this story, too bad the first guy didn't do it right to begin with. I now have at least two lines to all my important locations, no more worrying about diplexing or BBC's for me.
     
  12. DawgLink

    DawgLink Woof Woof Woof

    1,543
    3
    Nov 5, 2006
    Washington, DC
    For me, DirecTV came the next day and did a decent job.

    Guy really, really wanted a tip for not doing anything other then putting the HR20 in the bedroom

    Was very rude as he left
     
  13. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

    21,331
    247
    Nov 15, 2005
    Thankfully I've never had a rude installer nor one expect a tip, but I did have a couple politely explain extra charges for crawl, attic, and wall fishes. Since I did all the wire pulls, they were grateful to be in and out, on to the next job.

    Sorry yours was rude, some things just ain't right. :(

    Cheers,
    Tom
     
  14. jeffreydavisjr

    jeffreydavisjr Legend

    102
    0
    Jul 12, 2007
    I recently built a house. I new I wanted DirecTV only because of the NFL Sunday Ticket. I had installers come out before to my old house which I rented and absolutely "jimmy rig" everthing, leave a mess, and leave without everything working.

    When I built my new house I personally pre-wired RG-6 cable. My father in law is an electrician and gave me loads of cable... I new if I let DirecTV wire anything in my walls, or drill any holes, I would be extremely dissapointed.

    My suggestion to anyone looking to have receivers added or a new service installation is to:

    1. Prewire everything yourself

    or

    2. Pay someone to prewire every thing for you.

    I did this and my installer was in and out it 25 minutes.

    He Mounted the dish and pole, hooked up the multiswitch outside where I had pre-ran all my cables, activate the receivers and thats it...

    I am so glad I did everything myself... I did have the luxuary of having walls without sheet rock and easy access in my attic space. But I promise you, if you want things done the "professional" way, call an actual professional.
     
  15. JeffBowser

    JeffBowser blah blah blah

    2,549
    18
    Dec 21, 2006
    My guy didn't expect a tip, and, in fact, seemed shocked when it was offered. It really is luck of the draw.
     
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