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Installer didn't leave CCK.

Discussion in 'DIRECTV Connected Home' started by ebox4greg, Dec 18, 2012.

  1. ebox4greg

    ebox4greg AllStar

    Dec 2, 2012
    I don't think the installing tech knew if it would work or not. After he tried, and everything was connected, he was finished. Of course, I already had an ethernet cable run to the location of the HR34.
  2. rynorama

    rynorama AllStar

    Feb 11, 2010
    Anyone know why ?

    I am getting a HR34 to replace a HR22 and was going to eliminate the DECA being used as the CCK
  3. The Merg

    The Merg 1*

    Jun 24, 2007
    Northern VA
    They train the installers one way and that is for using the CCK during an install. It makes trouble-shooting easier for the CSR's as well when people call in as well.

    - Merg
  4. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    There's evidence that this may be changing, so some installers are using the HR34 as the entry point for connecting to the LAN. One's MMV....
  5. ebox4greg

    ebox4greg AllStar

    Dec 2, 2012
    Mine did. He seen an ethernet cable ran from my router, and used it.


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