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Installer didn't take broken HR20 after replacement...

Discussion in 'DIRECTV General Discussion' started by Bag302, Dec 23, 2010.

  1. Bag302

    Bag302 New Member

    Jul 15, 2007
    After replacing a broken HR20, the installer left and didn't take the old unit with him.

    What am I supposed to do with it?

  2. maartena

    maartena Hall Of Fame

    Nov 1, 2010
    Make sure you call DirecTV to have it removed from your account, just in case.... Ask em if they want it back, and if so.... tell em they can come pick it up. If they don't want to, take it to your next aggression therapy session. Also bring a baseball bat. ;)
  3. Richierich

    Richierich Hall Of Fame

    Jan 10, 2008
    Directv told me I needed to Replace my 2 HR10-250s at no cost to me and when they arrived I was told by Directv to keep my Legacy HR10-250s because they were of no use to Directv.
  4. WestDC

    WestDC Well-Known Member

    Feb 9, 2008
    As suggested Call D* and they will send you a Fedex prepaid return shipping box.
  5. bobnielsen

    bobnielsen Éminence grise

    Jun 29, 2006
    When I deactivated my HR20 several months ago, the Directv CSR said they didn't want it back and had changed my account to show it as owned, rather than leased. You should call and check (if they want it back, they will send you a box with prepaid Fedex lable.)
  6. johns70

    johns70 Legend

    May 2, 2010
    The HR10-250s are of no use to anyone anymore. They don't work with the new HD satellites. They only ever worked with about 5-10 DIRECTV HD channels when they were useful.

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