After waiting 2 weeks to get my AT9 (defective LNB) replaced with a Slimline. The installer shows up with an order to replace the AT9 with a 3 LNB dish. NOOOOO! don't think so! Installer seems like a nice guy but it is hard for me to understand him, I'll let it go at that. I called *D and the guy at the other end kind of was putting the blame on the installer. I put the installer on the phone but they were having a communications problem (hint: the installer was not hispanic, America is a land of opportunity). Short story is the installer is coming back tomorrow. I am not to confident in the installer's knowledge of the HD / 103/99 /proper alignment thing. He wanted to see my signal on the 119. He saw a "0" on one of the transponders that normally is "0" and said "aha, that is why you don't get your HD! I told him I get all of my HD and he exclaimed NO! you need that 119 transponder. So, I showed him all of my HD including the new HD. I went through the sat test for him and showed him the 103b signals, the 99, the BBC test, etc. He had a blank look on his face. Really, I figure if he indeed can bring a dish and get it aligned with the 101 & 119, I can do the rest. I guess it would be confusing for him if my complaint was intermittent rec of 103b and it just happens to be working now.