1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Installer Placed DECA Adapter in place of cable modem.

Discussion in 'DIRECTV Connected Home' started by nwporter, Jan 30, 2011.

  1. Jan 30, 2011 #61 of 109
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    Only when you stop the donuts truck. :lol:
     
  2. Jan 30, 2011 #62 of 109
    dsw2112

    dsw2112 Always Searching

    1,938
    0
    Jun 12, 2009
    I'm guessing you're married then? :D

    You were one of the "few." I was just trying to steer the thread back to what the tech "should have done." :)

    In any case, I think this will be an informative thread for some and illustrates what not to do :lol:
     
  3. Jan 30, 2011 #63 of 109
    nwporter

    nwporter Cool Member

    27
    0
    Jan 30, 2011
    If i buy this switch will this effect the way the house is networked? Such as internet hooked up to 2 different tvs upstairs.
     
  4. Jan 30, 2011 #64 of 109
    wallfishman

    wallfishman Icon

    509
    0
    Dec 31, 2008
    what is the layout of your house ? the smart panels in the basement right ? is your basement ceiling finished ? where is your office?
     
  5. Jan 30, 2011 #65 of 109
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    The router besides being a router, has a switch on its back end, so you'd be merely using another device the same way.
    Now since the MRV and internet traffic would be sharing the bandwidth of the DECA, your MRV might have problems with a lot of internet traffic.
     
  6. Jan 30, 2011 #66 of 109
    nwporter

    nwporter Cool Member

    27
    0
    Jan 30, 2011
    The smart panel is in a closet in the kitchen. However i had best buy come out and do a network install to hard wire my tvs ps3 etc to the internet. However they hard wired it with the router being in the office and modem being in the panel so I would prefer to not have to have them come back and do any re wireing if possible. Also I need my internet connection to not share anything because of what I do i need a fast connection to the internet and if it sharves with MRV it kind of worries me that will slow it down. What is the best option to not have to rewire anything from what best buy did and also keep my internet by itself and not share with MRV? Thanks for all the help everyone has given me. Sorry if I have been a pain! I really appreciate it.
     
  7. Jan 30, 2011 #67 of 109
    nwporter

    nwporter Cool Member

    27
    0
    Jan 30, 2011
    And also just to clarify when the installer said it would make it "faster" I believe he was reffering to it would make my internet connection faster. The guy really was trying to help or so I think.
     
  8. Jan 30, 2011 #68 of 109
    The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    The installer did not tell you the truth. The best way would be to have the installer perform the install correctly. That would be by putting your setup back to how it was. The installer then needs to run another coax to your office or split the coax that is currently there for the office receiver for the Broadband DECA.

    - Merg

    Sent from my iPod touch using DBSTalk
     
  9. Jan 30, 2011 #69 of 109
    nwporter

    nwporter Cool Member

    27
    0
    Jan 30, 2011
    Merg - A supervisor tech is coming in the morning. Hopefully he will know what he is doing. So should i tell him to add another coax line to office (even though there already is one?) I guess the one in the office right now is just not a live cable line? (that is the one the modem was connected to originally before he moved it replacing it with the DECA). Also if he adds another one and we move the router and modem back to the office is that going to mess up the set up in the smart panel where my tv's upstairs are ran to the internet?
     
  10. Jan 30, 2011 #70 of 109
    TheRatPatrol

    TheRatPatrol Hall Of Fame

    7,281
    209
    Oct 1, 2003
    Phoenix, AZ
    So wait a second, do you have a CAT5 cable going to the office too?
     
  11. Jan 30, 2011 #71 of 109
    RobertE

    RobertE New Member

    8,024
    0
    Jun 9, 2006
    Absolutely. Your cable modem & router needs to be put back to it's original configuration.

    The "cable" line that comes out of the wall needs to be reconnected to the incoming cable feed. This will then allow the cable modem to be moved back to the office and return your home network/internet to the way it was.

    Then, DirecTv needs to run a separate line to your office for the receiver there and the Broadband deca (which will connect to your router).

    Thats the proper way to do it. The way it was setup is improper, unapproved and not supported. The tech should have never set it up like that.
     
  12. Jan 30, 2011 #72 of 109
    The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    +1

    Exactly what needs to be done.

    - Merg

    Sent from my iPod touch using DBSTalk
     
  13. Jan 30, 2011 #73 of 109
    nwporter

    nwporter Cool Member

    27
    0
    Jan 30, 2011
    Rat - Yes there is cat5 going through the entire house.

    Is doing this going to mess up the internet connections to the upstairs of the house which best buy set up while the modem was in the smart panel?
     
  14. Jan 30, 2011 #74 of 109
    inkahauts

    inkahauts Well-Known Member

    22,679
    1,105
    Nov 13, 2006
    Do you have any Ethernet wires going to your panel?
     
  15. Jan 30, 2011 #75 of 109
    The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    If Best Buy put the modem in your panel how did it end up in your office? When it was in your panel, how was it connected to your router in the office? How many coax runs currently go to your office? How many Ethernet runs go from the panel to your office?

    - Merg

    Sent from my iPod touch using DBSTalk
     
  16. Jan 30, 2011 #76 of 109
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    IF you could EVER give us the whole story/layout, "THEN" we could be of some help.
    If you have cat5 all going to your "smart panel", then the router & modem could be connected there and cat5 used for your home network, and the DECA could also connect there and not be in your office.

    76 posts and we still aren't getting the full scoop, but are asked to help. :nono:
     
  17. Jan 30, 2011 #77 of 109
    The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    As for all your other networked devices... If the Broadband DECA is connected correctly all your other devices will work just as they did before. Also, your MRV traffic will be isolated to the DECA cloud and will not impact your home network unless you are downloading VOD or using MediaShare or DirecTV2PC.

    - Merg

    Sent from my iPod touch using DBSTalk
     
  18. Jan 30, 2011 #78 of 109
    TheRatPatrol

    TheRatPatrol Hall Of Fame

    7,281
    209
    Oct 1, 2003
    Phoenix, AZ
    Oy vey! Is there anyone in NC can go help this guy? :eek2:

    nwporter, we're not trying to be rude, we are trying to help you out, but we need to know exactly what cables are going where in the house. It sounds like you have a CAT5 cable and a COAX cable going to office, correct?
     
  19. Jan 30, 2011 #79 of 109
    nwporter

    nwporter Cool Member

    27
    0
    Jan 30, 2011
    Guys im sorry i thought i meantioned that earlier when i talked about there is a coax in the smart panel coming from a couple of different lines. The only problem i am having is not internet to the computers everything else is working. DirecTv is ran in the house with cat5 throughout the entire thing. However where it is connected in the office they ran a new cable line (my isp did) because my tv and router are on different walls. Where the original set up was (router, modem) it is the new line they ran. Which worked the day my ISP left. The next day dtv put whole home in the entire house which is when he moved my modem to the smart panel hooked the modem up to a DECA in the panel and hooked my router in office up to a DECA in office. I do not know what more i can explain. I am sorry once again. I dont know too much of the technical cat 5 stuff and the smart panel is all new to me. I am just explaning it as best as i can from what i see in front of me. All i know is everything worked perfect for a week until the deca and router were power cycled and that if you hardwire a connection into the modem in the panel the internet works perfect.

    I believe i have an understanding of what to do now. Hopefully the supervisor tech will as well. Once again i appreciate the help and sorry if i did not explain everything in detail. I just want to get it back to the way it was yesterday where whole home, internet (cpus and tvs) all worked perfect.

    Thanks
     
  20. Jan 30, 2011 #80 of 109
    dsw2112

    dsw2112 Always Searching

    1,938
    0
    Jun 12, 2009
    :bang

    This is gonna get real silly if there's an ethernet cable from the office back to the smart panel......
     

Share This Page