Interesting comment by DTV tech.

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jbauer, Mar 7, 2011.

  1. Mar 7, 2011 #1 of 59
    jbauer

    jbauer Mentor

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    Hi All,

    So today, during my visit by a badged DTV tech, he mentioned that the HR22 was the best receiver that DTV has had, since it uses Intel chips, and all the others are using AMDs...

    I love my 24-500, so I'm not complaining, but what do y'all think?

    - Jon
     
  2. Mar 7, 2011 #2 of 59
    sigma1914

    sigma1914 Well-Known Member

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    He's wrong. :lol:
     
  3. Mar 7, 2011 #3 of 59
    Kevin F

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    Not true. They all use broadcom SoC's except for the HR24-500 which uses an NXE chip.
     
  4. Mar 7, 2011 #4 of 59
    P Smith

    P Smith Mr. FixAnything

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    Total BS ! No one of the STB using Intel nor AMD processors/significant chips.

    Oh boy ! :(
     
  5. Mar 7, 2011 #5 of 59
    P Smith

    P Smith Mr. FixAnything

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    Well, not like that - only last model using Broadcom SoC, all other with BCMs are not running SoC, and some of them using Conexant/etc chips.
     
  6. Mar 7, 2011 #6 of 59
    jbauer

    jbauer Mentor

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    Wow, dude seems to have been completely mis-informed!

    - Jon
     
  7. Mar 7, 2011 #7 of 59
    Kevin F

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    Oh alright. Thanks for the correction. I knew something didn't sound quite right.
     
  8. Mar 7, 2011 #8 of 59
    dsw2112

    dsw2112 Always Searching

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    Yep...and the number of splitter ports determines how many tuners you can have...the HR20-100 doesn't work with DECA...multiswitches can be used with SWMLnbs.................
     
  9. Mar 7, 2011 #9 of 59
    Kevin F

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    The HR20-100 can work with DECA with a splitter with the module going to the 2nd sat port and the other split line into the 1st sat port
     
  10. dsw2112

    dsw2112 Always Searching

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    That's the only one you picked on? If you re-read the post you'll probably get the sarcasm ;)

    Hint: Things said by D* techs that aren't true. :D
     
  11. The Merg

    The Merg 1*

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    :lol:

    - Merg
     
  12. WestDC

    WestDC Well-Known Member DBSTalk Club

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    What happened to all the left over commodore 64 Chips; they were used in the hr20's :)
     
  13. johnp37

    johnp37 Icon

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    This "tech" would fit right in at Best(worst)Buy. Clueless, misinformed. Pick one.
     
  14. Rich

    Rich DBSTalk Club DBSTalk Club

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    He probably didn't even know that there are two 22s. The 22-100 and the 22-200. In any event, that was an idiotic statement to make. The installer's training program must be really improving.

    Rich
     
  15. BattleZone

    BattleZone Hall Of Fame

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    That's not at all the kind of "training" any tech is going to get. DirecTV has zero interest in paying to train techs to know what kind of chipsets are in their receivers. For the most part, they don't want anyone to know or care.

    But in situations like that, there's always going to be a handful of guys who make up stuff because they want to look smart, or who hear something from someone else and pass it on without any official verification. Happens in all tech fields; it's human nature.
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    I'd think that part of the training would be not to make any stupid remarks, just stick to what you know. I was taught that during my electrical apprenticeship. We were told that most people wouldn't understand us and it was best to keep our mouths shut and get the job done.

    Agreed. Some people just want to sound smart. I was told by one installer that they were told to keep their eyes out for OSHA inspectors. How could you possibly do that? They don't ride around in trucks with OSHA printed on the sides of the trucks. The sit in offices waiting for the phone to ring and someone to complain about a safety issue that is not being addressed by their management. They'll immediately respond to catastrophes, but for the most part the employee has to make the call. That installer had no idea how that process worked.

    Rich
     
  17. billsharpe

    billsharpe Hall Of Fame

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    Techs can be a clueless as CSR's.

    One tech insisted that there was only one OTA tuner in my HR20-700, pointing out that there was only one antenna connection on the back of the DVR. Since I knew I had one bad tuner I insisted he replace the unit.

    OTOH, there are good techs and good CSR's to be found.
     
  18. canesice

    canesice AllStar

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    the 6510 microprocessor is used in new staplers
     
  19. mthompso105

    mthompso105 Mentor

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    They could use the SID64 chip for making beeps & boops.:grin:
     
  20. TomCat

    TomCat Broadcast Engineer

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    Doubtful, but even if so, those were pretty reliable chips, which may be why the HR20 typically runs rings around all of the other DVRs (other than of course the HR24 and up) and has a widely-held reputation for better speed and reliability than they do.
     

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