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Interesting find on a refurb unit...

Discussion in 'DIRECTV Installation/MDU Discussion' started by cktreadway, Nov 3, 2006.

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  1. cktreadway

    cktreadway New Member

    Sep 13, 2006
    I received a refurbished HR20 direct from DirecTV today as a replacement of the one of my two HR20's that had a bad tuner. I thought it was quite interesting after installing the unit to find that it still had the previous user's entire VOD list as well as his guide / local settings still installed. I thought that DirecTV would at least clear out the memory on the refurb units to give them the appearance of being new. Has anybody else experienced this yet?
  2. Slyster

    Slyster Icon

    May 17, 2005
    That is UNREAL. Can they do that?
  3. matto

    matto Banned User

    Sep 1, 2006
    i wonder what actually is 'refurbished' about these. seems to me they are simply 'used'.
  4. franco

    franco AllStar

    Nov 6, 2003
    Same thing happened to me. The refurb they sent had movies and was setup for the 3 lnb oval dish? Did not even go through the initial setup routine!! However the unit they sent proved my problem was with the dish NOT the box, so the tech I had on the phone suggested I rehook my first box back up since it was new and not refurbished. I did, so I will be sending them back there refurb box.
  5. Alvin Nuckleglazer

    Alvin Nuckleglazer Banned User

    Oct 7, 2006
    most of the units returned as defective are actually having software or user error issues. thats why they just re-box them and ship them back out. at least they could format them before sending them out though.
  6. Cobra

    Cobra Icon

    Aug 9, 2006
    same thing here, had movies on it, and was setup for 3lnb and even had the old owners zip code in for local channels. I wasnt receiving anything for my local channels, kept getting an error for my tuner on my old box, so far so good
  7. brewer4

    brewer4 DBSTalk Club Member

    Aug 19, 2006
    They maybe fixing them but thats just bad not being wiped.
  8. mtnagel

    mtnagel Hall Of Fame

    Sep 18, 2006
    Any good movies on there? :D
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