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Internet connection with DVR HR24 and Time Warner router

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by blhaas1, Jul 27, 2014.

  1. blhaas1

    blhaas1 New Member

    Mar 19, 2014
    Gastonia, NC
    Having trouble getting internet connection to my HR24 receiver. I keep getting a "result code" of 86715. Any/body have any ideas? Help would be greatly appreciated. Thanks
  2. peds48

    peds48 Genius.

    Jan 10, 2008
    If you are connecting directly to the HR24 via ethernet cable, you need to do a Red Button Reset (with the ethernet cable connected at both places) in order to switch the HR24 from its DECA adapter to its ethernet port

    Keep in mind that by disabling the ethernet port, you may be disabling the WHDVR feature if you have other receivers on the DECA cloud.
  3. harsh

    harsh Beware the Attack Basset

    Jun 14, 2003
    Salem, OR
    Was it working previously or is this something you're just now setting it up?

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