Is it required to have 4K televisions in your house to upgrade to the Genie2 (HS17)? Last week I talked to a DIRECTV rep about upgrading to the Genie2. Since I had the protection plan I would qualify for a free upgrade. I ask her if it was required for me to have 4K TVs with the install of the Genie2 and she said that it was not required. I said good because later I’m planning on upgrading my television to a 4K TV. So this afternoon I had a DIRECTV tech (AT&T) to come out to my home. The first thing he asked me do I have 4K televisions, and I said no I do not. He says that the Genie2 will not work unless you have a 4K television. I told him that the DIRECTV rep said that I did not need a 4K television for the Genie2 install, and he said that she misinformed you. He also said that the Genie2 (HS17) was junk. I ask him was it the hardware or software and he said software. So I canceled and sent the tech guy on his way. They need to fix this or they going to have a lot of truck rolls that not necessary.