Is anyone having problems with Amazon's Prime Membership 2-day delivery?

Discussion in 'The OT' started by Lord Vader, Jan 11, 2014.

  1. Jun 3, 2015 #141 of 168
    dennisj00

    dennisj00 Hall Of Fame

    9,690
    196
    Sep 27, 2007
    Lake Norman, NC
    I'd get the local TV / Newspaper 'investigator' involved with the PO. Unless you've personally hacked off your carrier, others have to be having the same problem. I think tampering with mail delivery is still a felony.

    Prime is certainly worth it for us. My latest order was last Friday evening - it arrived USPS on Sunday Morning around 9am. Most everything is USPS, but occasionally it's Laser(something) or an unmarked car. Still within 2 days or less.
     
  2. Jun 3, 2015 #142 of 168
    sigma1914

    sigma1914 Well-Known Member

    14,704
    387
    Sep 5, 2006
    Allen, TX
    Have you accounted for the recent Texas flooding, especially down your way around Houston?
     
  3. Jun 3, 2015 #143 of 168
    Lord Vader

    Lord Vader Supreme Member

    8,856
    53
    Sep 20, 2004
    Galactic Empire
    Yeah. My area and the postal facility that services my area did not, fortunately, suffer any flooding.

    I noticed recently that KHOU's Brooks Garner posted on his Facebook page a couple weeks ago about Houston's horrible mail delivery. He asked a question to his Facebook followers about their mail service, and whoa! Did he open the flood gates (no pun intended)! Many, many people, yours truly included, posted their experiences (both sending and receiving), and none of them were good.
     
  4. Jun 3, 2015 #144 of 168
    sigma1914

    sigma1914 Well-Known Member

    14,704
    387
    Sep 5, 2006
    Allen, TX
    Glad you're safe from the floods.
     
    1 person likes this.
  5. Jun 3, 2015 #145 of 168
    4HiMarks

    4HiMarks Hall Of Fame

    1,625
    40
    Jan 21, 2004
    Laurel, MD
    No wonder Texans don't like the federal Gummint.
     
  6. Jun 3, 2015 #146 of 168
    TheRatPatrol

    TheRatPatrol Hall Of Fame

    8,505
    683
    Oct 1, 2003
    Phoenix, AZ
    So is this an Amazon issue or a UPS issue? I've heard that Amazon sends it UPS, but then its up to UPS on whether or not they delivery it to your door themselves or if they use the USPS to do so. I'm wondering if this is based on your location address?
     
  7. Jun 3, 2015 #147 of 168
    Lord Vader

    Lord Vader Supreme Member

    8,856
    53
    Sep 20, 2004
    Galactic Empire
    I don't know for sure if it's a UPS decision or not. I thought it was a sender/shipper (that is, Amazon in this case) decision as to which method to use: UPS or UPS SurePost, the latter of which goes through the USPS for final delivery.

    I do know that it doesn't seem to depend on size or package value or anything I can figure out, because I have received some packages via USPS only, some via UPS SurePost, and some via UPS only. The former two are the ones that always cause problems, and I have had every type. size, and value delivered via all three of those methods. I'm beginning to think that when a package is shipped, some guy in Amazon's shipping department spins a wheel to see which carrier they'll use: UPS, USPS, or UPS SurePost. In other words, it's a crap shoot.
     
  8. Jun 3, 2015 #148 of 168
    Lord Vader

    Lord Vader Supreme Member

    8,856
    53
    Sep 20, 2004
    Galactic Empire
    Indeed. I'm not a native Texan, but I share the natives' mindset about the Lone Star State. I'm sure I'm not alone when I say that many Americans don't trust their own government; but that's a topic for another time and place.
     
  9. Jun 3, 2015 #149 of 168
    dennisj00

    dennisj00 Hall Of Fame

    9,690
    196
    Sep 27, 2007
    Lake Norman, NC
  10. Jun 3, 2015 #150 of 168
    longrider

    longrider Well-Known Member

    4,181
    216
    Apr 21, 2007
    Elizabeth, CO
    As a shipper (although admittedly maybe 0.000001% the size of Amazon) I can give a little background. First, how it is delivered is determined by the shipper. We use FedEx so I am using their terms but UPS is the same. If I send it Ground or Home Delivery it is carried by FedEx all the way without exception. Only FedEx SmartPost is handed off to the post office. As for who gets it there is powerful software that analyzes all options and gives you the best rates. That said, we only use SmartPost or USPS if the savings is huge or it is the only way to get it there (PO Boxes, APO/FPO addresses) Everything you are complaining about we see from the back end. USPS is always slower and their tracking info is very unreliable
     
  11. Jun 3, 2015 #151 of 168
    Lord Vader

    Lord Vader Supreme Member

    8,856
    53
    Sep 20, 2004
    Galactic Empire
    Tell me about it! Just a few minutes ago I got an Email informing me that a package scheduled for delivery this Monday, June 1st (and listed at 8:04 p.m. CDT on that day said "Scheduled for delivery today") was delivered yesterday, June 2nd, at 2:24 p.m. CDT, with NO notification given at that time. So, to sum this one up:

    1. Delivery scheduled for Monday, June 1st.
    2. Email from UPS SurePost Monday, June 1st saying, "Scheduled for delivery today."
    3. Package actually delivered Tuesday, June 2nd at 2:24 p.m. My checking of UPS SurePost tracking late last night still showed a date of June 1st, "Scheduled for delivery today."
    4. Email tracking update received today, June 3rd, late morning, telling me, "Your package was delivered."

    Gee, thanks, USPS, for being so punctual with your useless tracking system. How in this computerized and automated world FedEx and UPS can be so effective and timely with their tracking system but the USPS is so ineffective and behind the times with theirs is beyond me.
     
  12. Jun 3, 2015 #152 of 168
    dpeters11

    dpeters11 Hall Of Fame

    16,344
    505
    May 30, 2007
    Cincinnati
    Maybe some of this will start to decline. I can have UPS and Fedex packages delivered to my PO Box without going SmartPost. But you have to use the street address with the PO box # after it, and I think you have to fill out a form for the packages to be accepted.
     
  13. Jul 8, 2016 #153 of 168
    phrelin

    phrelin Hall Of Fame DBSTalk Club

    15,521
    453
    Jan 18, 2007
    Northern...
    I was stunned today to be notified that a Prime Order is being sent within California to our rural location through OnTrac.

    We have been Amazon customers since 1998 and Prime customers since February 2007. There are three reliable delivery options in our area: UPS, USPS, and FedEx. They all have facilities within the county which is geographically larger than two of the states in the U.S. They all have responsible employees who have had a thorough background check and who drive company-owned delivery vehicles. Obviously, the USPS carrier is on our street daily. The UPS truck is on our street almost every day. And generally I see the FedEx truck at least once a week. Amazon does use all three.

    And then there is OnTrac. The facility is 104 miles (1 hr & 49 min) away and the delivery is done through "subcontractors" driving beat up personal vehicles. About every two months we do have to buy one product available from only one vendor source and that source uses OnTrac. While I am sympathetic to the economic plight of the OnTrac "subcontractors" who have arrived at our door, why would Amazon decide to use OnTrac for Prime Delivery and how long have they been doing it elsewhere?
     
  14. Jul 8, 2016 #154 of 168
    inkahauts

    inkahauts Well-Known Member

    25,090
    1,583
    Nov 13, 2006
    OnTrac is used down here too. Some old and some new vans.

    I don't think you realize how cheap they are to use. Very very inexpensive....
     
  15. Jul 8, 2016 #155 of 168
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator

    51,343
    2,377
    Apr 17, 2003
    Michiana
    The Uber of package delivery?
     
  16. Jul 8, 2016 #156 of 168
    Nick

    Nick Charter Gold Club Member

    22,055
    270
    Apr 23, 2002
    The...
    ...and where, approximately, is down here?

    It would be helpful if users would check their profiles to make sure a location
    is indicated, even if just a general area, for example, 'socal' is shown. We all
    aren't undercover secret agents, are we?
     
  17. Jul 8, 2016 #157 of 168
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator

    51,343
    2,377
    Apr 17, 2003
    Michiana
    Somewhere in one of these states:
    [​IMG]

    (The Lakers avatar may or may not be a big hint.)

    The company has been in business for 25 years. During package season FedEx ground in my area (Northern Indiana) uses unmarked white vans and contractors.
     
  18. Jul 9, 2016 #158 of 168
    inkahauts

    inkahauts Well-Known Member

    25,090
    1,583
    Nov 13, 2006
    Southern California. Greater la area. I thought I mentioned it in the post...
     
  19. Jul 9, 2016 #159 of 168
    phrelin

    phrelin Hall Of Fame DBSTalk Club

    15,521
    453
    Jan 18, 2007
    Northern...
    Well, my post may have been wrong. The delivery person arrived in a U-Haul rental van rather than "driving beat up personal vehicle." He was polite and well within the Prime delivery time window. Whether he's making any money is another issue. I would say "it's his problem", but those kind of problems have a way of becoming society's problems.
     
  20. bobnielsen

    bobnielsen Éminence grise

    8,473
    92
    Jun 29, 2006
    Bainbridge...
    I think all of my Amazon deliveries have shown up on the day indicated. Sometimes if I order late in the day they will indicate that it will come three days later, but that is rare. OTOH, I have received several items in 1 day (usually shown as 2 days when ordering and changed later). This happens when they have the item at a local distribution center.

    In the areas where they have Sunday deliveries, these always are delivered by USPS.
     

Share This Page

spam firewall

Advertisements