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Is Directv still doing free HD for life promotion?

Discussion in 'DIRECTV General Discussion' started by Soulweeper, Dec 4, 2012.

  1. CCarncross

    CCarncross Hall Of Fame

    Jul 19, 2005
    I dont see anywhere in your quote that it was "for life". The way its written it really only looks like its for 2 years, based on your quoted section.
  2. neworder71

    neworder71 Cool Member

    Mar 10, 2008
    Well I didn't post my Jan bill, it was for life. New customers were a match to E* and existings got 2 years. I signed up as new in June 2010

    My bill line was:
    "Advanced Receiver-HD HD For Life w/Auto Bill Pay"

    Read the old details of the offer to find out more. The existing customer offer came out in July of 2010, new customer for life was June of 2010.

    Here is one link describing it:

    and another with the press release:
  3. lparsons21

    lparsons21 Hall Of Fame DBSTalk Club

    Mar 4, 2006
    Herrin, IL
    Yours is not the first time it has been reported that it seems that D* has redefined 'for life' to mean 'for the term of the contract', and I doubt you'll be the last.
  4. detroitlions

    detroitlions Cool Member

    Aug 11, 2011
    I had my "free HD for life" stop after my two years were up last November. It took speaking with retentions twice and having the issue escalated to their national corporate team for them to have it reinstated.
  5. neworder71

    neworder71 Cool Member

    Mar 10, 2008
    I'll keep working them until I get there.

    What I'm most pissed about is they don't let you make changes that hurt them (meaning less money) to your account online, they make you call. Yet when my request resulted in me paying more for less channels it sailed right through. The warning was clearly insufficient, something to the effect of "Changing your package may result in disqualification of certain discounts". I had read the rules for "HD for life", I knew the package requirements and stuck to them. Their system could have easily stopped the transaction and asked me to call in. Or they should have shown a pro forma before and after rate comparison and then asked me to confirm and all this could have been avoided.
  6. goinsleeper

    goinsleeper Godfather

    May 22, 2012
    Modifying programming is causing a problem currently. In the same case that Free HD for Life will discontinue if programming changes are made, some people are being able to keep it with no auto pay. This is a glitch. If your situation is being escalated(properly) you should be fine.

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