Is there a list of "DBSTalk Approved" Installers???

Discussion in 'DIRECTV Installation/MDU Discussion' started by ttubbiola, Aug 27, 2008.

  1. bjamin82

    bjamin82 Godfather

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    Sep 4, 2007
    Colorado...
    Your right most GOOD techs would have... this one didn't.

    Sure free install... there is no such thing as a free lunch... if my monthly bill is on average $225 a month and I have a 24 month commitment... I have one HR20, and 3 SD boxes... add it all up, about $6000. So what is free... like I said... I am paying for a service, I expect good service.

    Yes of course I take in to account that technicians have no involvement in the manufacturing... but he should have checked... and if I didn't... my brand new HDDVR would have been half useless for three to four days until I received a new one.. .and since it would have been a new install.. I would have demanded some sort of credit I would have gotten... So again... nothing is free... and they should just do their job right.
     
  2. TigersFanJJ

    TigersFanJJ Hall Of Fame

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    How much would your service cost if you would have installed your own equipment? If it would still be the same as you are paying now, then yes, your install was free.
     
  3. kauf2938

    kauf2938 Cool Member

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    Jun 29, 2007

    $225 a month? What plan are you on?

    I have 3 hr-20's, 1 R-15, 1 D-11, premier pkg, HD access, hot pass, protection plan, and Sunday ticket and only pay $164 a month.

    You must watch a lot of PPV's.
     
  4. ironwood

    ironwood Icon

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    Sep 20, 2007
    I would like to think that all installers who are regulars on this website are among top 10% of all technicians. Regular typical tech doesnt care about this job enough to go online and do extra research and help others with advice.
     
  5. Johnnie5000

    Johnnie5000 Godfather

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    Mar 26, 2008
    :D
    What he said.
     
  6. Grydlok

    Grydlok Icon

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    Mar 31, 2007
    Must be the titanium jr. plan :D
     
  7. Mertzen

    Mertzen Hall Of Fame

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    You're generous with those 10%
     
  8. NXStang

    NXStang New Member

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    Aug 12, 2008
    I feel that customers watching is OK but you stand around long enough, Ill put you to work :D.

    I havent been in the field in a few months but I was a field tech for years and have seen it all. Bitchy, whiney customers blaming me for their bill inaccuracy or their LNB/reciever failing is annoying as hell. Im just the middle man who does the labor.

    Also, the the 2nd poster w/ negative remarks about Bluegrass Satellite....sorry you had a bad experience with an installer up there. Perhaps move to the Louisville area :D
     
  9. tcusta00

    tcusta00 Active Member

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    Dec 31, 2007
    :eek2: :nono2:

    "Free" installs cost a lot. You're locked in to a two year contract. They're not free at all.
     
  10. kiljoy

    kiljoy Legend

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    Apr 29, 2008
    I'm pretty happy with my location, but Louisville is a fun town and my company is moving from here to Louisville. Good to know that if I have to there's one problem I won't have to deal with. :)

    Tony
     
  11. curt8403

    curt8403 Hall Of Fame

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    Dec 27, 2007
    that is the peanut butter and jellyfish plan
     
  12. PANCHITO

    PANCHITO Legend

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    Apr 7, 2006

    try craiglist, there is a guy that do good work here is the ad http://losangeles.craigslist.org/sfv/sks/816935872.html
     
  13. Johnnie5000

    Johnnie5000 Godfather

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    Mar 26, 2008
    How are they not free? Do you pay us installers before we start working? If you are, I must be missing something.

    Before you start on an economics lesson I do understand the concept of Gillette economics, which doesn't entirely apply to this. Google it if you don't know what it is.

    How is it any different that getting a free cell phone and a two year contract to go with it. The hardware is still free regardless, it's the service you're paying for. Go out and spend $400 on an unlocked phone and the monthly service is still the same price.

    Same Idea here.

    TigersFanJJ said it best:
    So logically, if you want to cry about a free install which you spend at total lump sum of zero dollars on, upfront, costing so much damn money, do it yourdamnself.

    Go buy your own dishes, cables, multiswitches, -and- receivers. Bust your own ass putting all of it in. When its all said and done, after all that money you spent on equipment (you know this stuff isn't cheap when you buy instead of lease) and all that sweat equity you have in your own install by doing the work yourself, guess what? Showtime still costs 12 f***ing dollars!
    So YES, your install is free.

    :beatdeadhorse:
     
  14. Mertzen

    Mertzen Hall Of Fame

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  15. tcusta00

    tcusta00 Active Member

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    Dec 31, 2007
    Gillette Economics? Nope, never heard of it. And I can't find a definition of it in the first few pages of the Google results either, only the various places trying to sell the $150 high school junior summer program.

    Anyhow, this isn't about economic theory. It's quite a bit simpler than that: The installer comes and puts a "free" dish on your house and signs you up for two years of a service. If you put up the dish yourself and buy your own boxes you're not under contract.

    Your example of cell phones is quite similar. You can buy the phone up front and avoid the contract or you can get the "Free" phone and be locked into the contract for 2 years. You still pay for the phone, it's just being "financed" out over the term of the contract.

    Installers ought not to have an attitude of "take it or leave it because it's free." IMHO, this is why there are so many shoddy installs being done, resulting in the rash of posts here about "low signal levels after install" or "my installer left without finishing the job" or "my installer didn't show." Regardless of the perception the installer has about how the customer pays for it, the install should be done properly the first time without the installer grumbling under his breath something about how it's free and the customer shouldn't complain about it or demand the best.
     
  16. joe diamond

    joe diamond Hall Of Fame

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  17. ironwood

    ironwood Icon

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    Sep 20, 2007
    You right. I would say of all the techs entering work force 10% are pretty good. 90% of those quit within first 6 months. So if we look at it in a long term then yes indeed somebody who s been working for 3 years+ and cares to go online helping others with advice ...... must be in 1% of top installers.
     
  18. BattleZone

    BattleZone Hall Of Fame

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    Nov 13, 2007
    The reason for the shoddy installs is, in the end, because the installers are very overworked and very underpaid. These two conditions result in skilled techs leaving and bad techs (who "make their money" by shortcutting and/or ripping off customers) staying. That, plus the DirecTV marketing of "FREE PROFESSIONAL INSTALLATION" without a single mention of "within certain limits" encourages unrealistic expectations, which all fall on the installer to correct.
     
  19. joe diamond

    joe diamond Hall Of Fame

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    Feb 28, 2007
    +1

    Joe
     
  20. dave29

    dave29 New Member

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