Issue with latest DirecTV Software Update for HR23 HD/DVR

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by adesino, Aug 28, 2013.

  1. adesino

    adesino New Member

    Aug 28, 2013
    Hi Guys,
    I'm new to this forum. About a week and a half ago I got a software update on my screen for my direcTV HR-23 HD DVR receiver. It froze and ever since I get notices for updates they freeze and I have to reboot my receiver. Over the weekend I called DTV they said it sounds like I need a new receiver. They sent me a new one got it lastnight. I activated the box it worked great for 3 hours and now I get the same software update issue. Any of you guys on here aware of the problem?
  2. joshjr

    joshjr Hall Of Fame

    Aug 2, 2008
    NE Oklahoma
    What is the model number of the new receiver and what version of software are you seeing listed now?
  3. jimmie57

    jimmie57 Hall Of Fame

    Jun 26, 2010
    Texas City, TX
    Also check the signal strength for all of the satellites that you get,
    99c, 101, 103ca and 103cb and possibly the 110, 119

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