I was one of the first to get the Whole Home DRV service installed in May. The installer added 3 DECA units to two DRV's and one receiver. The installer also replaced my SWiM LNB which was working very well with a green label LNB along with adding a green label splitter. Signal strengths are very good generally in the 90's with a few in the upper 80's so I don't think it is an alignment problem although the system test often calls that out. Every since the install, I have noticed some issues with pixilation and audio dropout which seems to effect my HR21-100 the worst. Recently I have been having biggest issues using MRV from the HR21-100. Often I would get the error message: "<Receiver> has been disconnected from your home network. This program can no longer be viewed." The program would generally reset back to the beginning when this happened and continue to play. Today, I removed the DECA unit from the HR21-100 and while I still have the pixilation the MRV is working perfectly. Clearly I need a service call, but I am wondering what exactly to report and what I should be looking for them to replace. Seems to me the first thing to check is up at the SWiM LNB.