All of the sudden my C61K genie isn’t responding to the remote. The picture also doesn’t look clean. I was able to turn it off and on via remote and then it says “connecting” for a while. I unplugged he power and after a good minute the connecting went away and the channel shows. Changing channels is extremely slow and the remote still doesn’t seem to really respond. Batteries aren’t the issue as they are new. Anyone have this experience?