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It never hurts to ask...

Discussion in 'DIRECTV Programming' started by grecorj, Jun 29, 2012.

  1. grecorj

    grecorj Legend

    Jan 20, 2008
    I called DirecTV and asked if they had any promotions for Showtime, for which my 3 mo free trial had just ended. "Sure, how about 12 months free?" Yes, please! :) "At the end of 12 months it will roll off your account, you don't have to call to cancel." Thanks, DTV rep!

    I make it a point to call every 2-3 months and ask about promotions. Can't hurt to ask, right?
  2. John Strk

    John Strk Legend

    Oct 16, 2009
    Agreed! I do the same thing every few months. This week I canceled Starz and they gave me an additional $5 off my base package for 6 months. I didn't even ask for it.

    One of the many reasons I love Directv!! :D
  3. studechip

    studechip Godfather

    Apr 16, 2012
    I would make sure to call back when the promotion is about to end. I've never heard of one that ends automatically. You may get re-upped.
  4. wahooq

    wahooq New Member

    Oct 19, 2011
    Tulsa, OK
    Theree are some that end automatically, but I always urge the person to call at that date and be sure
  5. bixler

    bixler Hall Of Fame

    Oct 14, 2008
    I just came off a 12 month free promo for Showtime...rolled right off today without me calling in.
  6. skizer

    skizer AllStar

    May 16, 2004
    same here
  7. wahooq

    wahooq New Member

    Oct 19, 2011
    Tulsa, OK
    It depends on how the CSR added the promo...I would still call or check to be sure
  8. Jul 9, 2012 #8 of 12

    grecorj Legend

    Jan 20, 2008
    I've had many free promos (3 mo, 6 mo) in the past that just rolled off the account...if not, they are supposed to inform you at time you agree, but as always, YMMV.

    Called again last Friday...added Cinemax at $10/mo...not "free" but they gave me free DVR service** credits for 3 months ($8/mo) + $5/mo credit for 6 months to offset. That one I'll have to cancel in October as it won't just roll off.

    CSR (Retention specialist) *specifically* said one should always call every once in a while to check on promos + that they like to give them out to loyal customers (I've been w/DTV for 10+years). :D

    **I'm grandfathered in to TiVo lifetime service, so I don't even normally pay for DVR service! Have been given this credit previously as well.
  9. Jul 9, 2012 #9 of 12

    SPACEMAKER Freethinker

    Dec 11, 2007
    Mason, MI
    Even as a Premier sub it never hurts to ask. I call every 13-14 months and play the "cancel card". I usually end up getting $30-40 off per month for another year. I think having a great pay history and some longevity as a sub along with being extremely polite to the CSR's plays a role in getting these discounts. But it pays off for them. I've gotten a few friends to sign up and they are all low maintenance customers.
  10. wilbur_the_goose

    wilbur_the_goose Hall Of Fame

    Aug 16, 2006
    Lord help you if you get an offshore CSR - You'll get nothing.
  11. Grafixguy

    Grafixguy Godfather

    Mar 15, 2008
    New Jersey
    That has not been my experience. The retention reps are all pretty willing to give you whatever they have available.
  12. RACJ2

    RACJ2 Hall Of Fame

    Aug 2, 2008
    I asked about Showtime the other day and no offers for me except the 2 for 1 with Starz. I think its all dependent on what they have given you lately. After getting a free HR34 and WHDVR, half off NFL ST, Free HD for 24 moths, I think I'm tapped out. So I used a different angle and will get a $25 debit card directly from Showtime [link] . Just have to sign up for 3 mo's and send in the bills (can't combine this with the 2 for 1).

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