Did you uncheck the box about the 24 hours ? I had a problem with a program ( online banking ) recently that no one could help me with. The site was called Netteller ( the company that wrote the software ). I did a search for "nett" using windows search and discovered that there were several JS ( Java Script ) files that were on my machine and some cookies with that in them also. Since it was web based i had nothing to lose to delete them and let the web sire remake them when I logged back on. It worked. You might try searching to see what you can find. Since you seem to have multiple versions of TT on your machine you would only want to delete new files recently created. If none of the above works, I am out of suggestions.