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Joey won't see 2nd hopper

Discussion in 'Hopper System Support Forum' started by joetekcor, Nov 28, 2012.

  1. joetekcor

    joetekcor New Member

    Sep 23, 2011
    I recently upgraded to a 2 Hopper/4 Joey system. The install went relatively well. The only issue I have is one of the Joeys will only see one of the Hoppers. I was able to link it to the main hopper, but I'd really rather link it to the other one. Regardless of that, it can only see the recordings from the main hopper it's linked to.

    I've searched the forums for help. I've seen references to substandard wiring and connectors causing communication issues. I've checked connections and everything looks good. The house was built in 2000 and all of the wiring is pretty high quality. The fact that I can see one of the hoppers just fine leads me to think that it isn't a wiring issue. Am I wrong here?

    The software on the system just updated the other night to the newest release. I even reset everything after that and it still won't see the 2nd hopper.

    Are there any tricks or things that I could test? Should I swap Joeys between rooms to see if the problem follows the Joey? I know I could call a tech out, but I'm normally a do it yourself-er and I'd rather not spend a day waiting for a tech to show.

  2. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

    Jan 23, 2008
    I had an issue where there was a diplexer in my wall I didn't know about. Kept my Joey from seeing either one. Swap the Joeys and see if the problem follows, but check the wiring in the room that's got the problem.
  3. lonerwulf

    lonerwulf Mentor

    Jul 9, 2012
    Is that jokey connected by a tap?

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