"Those of you who are frustrated with the R-15, crashing, and freezing, and losing your recordings, and not pausing, I feel your Pain!!!!!!!! The problem is, they hurried and rushed it and brought it out too quickly!! What ever happened to American Craftsmanship? and Mysteriously, Nobody knows when things will be fixed, like when the "showcases" feature will be available, I know nobody likes it, but that's Irrelevant!!!!!!!! It's a feature of the reciever and it should have functionality!!! Everytime I e-mail directv, to ask them a question about the R-15, they e-mail me back with the same crap!!! " They avoid the question's and concerns of their customers, anyhow, I know somebody on the Directv corporate ladder must know something about when these irritations and Mysterious bugs will be fixed Perminently!!!!!!