Why not? If I was replacing a HR20-700 that HAS OTA capability and I told them that I use a OTA, why would they not have one? I assume that DIRECTV doe snot consider this a normal install for OTA as they HR20 is no longer being sold. So we will support it, but if you have pay now to get OTA? Not a deal breaker and I am fine with it. But no lighted remote on your fancy flagship DVR? Its part of the nickel and dime thing that I feel that goes on. Again, overall I am happy with everything and the offer DIRECTV made. When I DID ask the installer what he think happened with my appointment yesterday that was mysteriously canceled, she shook his head and said the tech that was assigned , does not like to do 4-8 installs and usually cancels them, nice! But hey, I am good!