Both actually relate to the C31-700 My setup is HR34 on one TV, C31 on second TV, and I had pre-existing CCK (wired) that is Ethernet connected. These 2 receivers replaced an HR20-700 and an HR24. All the wiring was already setup as I had a Swm8 setup and whole-home dvr was active and worked well under the old setup. So here are the questions: 1) how do I get the software version on the C31 to verify it received the latest version? If I go to the info screen or the "more info" screen it is nowhere to be found - it just says "Receiver: C31/700" and no software version appears. Same is true if I hold down the INFO button on the remote. On the HR34 I certainly see software version and I know it is the latest (the installer forced the update). 2) I cannot delete shows from the playlist using the c31 client. It says "this show can only be deleted from the (name I assigned to the H34 location)". Also if I go the hr34 and under the whole home menu if I go to status it ways "whole home is not authorized on this account". I called customer care and they said they absolutely could not add the feature to my account, and the after several minutes of consultation they said the inability to delete from the c31 was a known issue and they couldn't do anything more for me. So - is this all correct? I can watch any live TV, program shows to record, and watch recorded shows on the client. The only thing I can't do is delete them. Thanks in advance for insight on the above.