After spending the past 10 +/- years as a DirecTV customer, we finally made the decision to jump shift after getting fed-up with the worsening reliability. (Almost embarrassed to say that the fact we lost our signal on a clear day during the end of the Nathan's Hot Dog Eating Contest was the last straw...) Originally envisioned ourselves going with Sling, YouTubeTV or one of the other OTT services. But, after weighing spinning up my own DVR for locals and then discovering that all of the streaming services appear to only offer 2.1 (no 5.1 surround? really?), we added Comcast/Xfinity to our geeky requirements spreadsheet and were shocked that they came out on top. We're saving $40 month over our old, negotiated, DirecTV rate and what we were paying for standalone internet PLUS getting a ton more. But, money aside, I can't believe how happy we've been since signing up last Sunday night. The "self install" kit showed up on Tuesday and it took me less than 10 minutes to swap things out. Didn't even have to call and speak with anyone to activate. What's really blown us away, though, is the hardware and overall experience. That is where I feel like we've been missing out for years with DirecTV. The "X1" platform is slick and the box flies. The recommended shows, on demand that actually works (DirecTV would buffer constantly) and the fact that we can get RedZone Channel as part of the sports pack instead of haggling to not have to pay $350 for Sunday Ticket are huge upgrades. Plus, our kids love the voice remote while I'm loving using Rokus with the Xfinity Stream app in 2 of our lesser-used rooms instead of paying $20 a month to rent boxes for them. I'm only a few days in, but I honestly can't believe the experience gap between DirecTV and Xfinity. If AT&T doesn't have some huge rebrand/update to the platform waiting in the wings, as opposed to just shifting the current experience to streaming, I can't see how they'll be able to compete head-to-head with Xfinity a few years down the road, especially if they can't do it on price alone. I was all in on DirecTV for years and years, but after less than a week with Xfinity, I honestly can't say why.