L3.60 software experiences/bugs

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Ron Barry, Jul 26, 2006.

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  1. Jul 30, 2006 #61 of 163
    klaatu

    klaatu AllStar

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    I had no problem with HD Audio sync before L3.60. Now I have a sporadic sync problem.

    Has anyone else had this problem with L3.60?

    It is most notable on the Seattle HD-Locals (6414-16). But also observed on VOOM NEWS and Local OTA-HD.
     
  2. Jul 30, 2006 #62 of 163
    Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Wonder if there is some relationship to your external environment. I have not had to mess with my channel mapping in over 2 months. Also I find Mikes post interesting because it seems to be time related to later in the day in terms of occurance.

    I have a B unit downstairs and I gave that a try and was also not able to duplicate the problem. I forgot how quickly it takes to scan the channels compared to how fast the 811 and 921 did.

    Is there anyone you know of Boylehome in your area that can give this one a test? Definitely something there, however, it also definitely seems to not just be the fact of coming in and out of the local screen from what I can see.
     
  3. Jul 30, 2006 #63 of 163
    klaatu

    klaatu AllStar

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    Additional Info:
    When I entered MENU-6-9 "Local Channels", the 622 immediately rebooted. Then the OTA channels worked as usual.

    ----------------------------------------------------------------------------------------------------------------------------------------
    Here's a new one on me.

    I was watching KING-TV OTA digital station and suddenly I received an Error 004, run checkswitch. What does check switch have to do with the OTA Antenna/Tuner? (BTW: I have no switch, but I am Aware that the Dish1000 looks like a switch to the receiver.)

    I tried changing the channel to a SAT HD - worked fine, same thing with changing to any other non-OTA station.
    (I captured this).

    GIVE ME L3.59 BACK!!

    So far I have had 2 catastrophic problems with L3.60 that I have not had previously.
     
  4. Jul 30, 2006 #64 of 163
    Bogey62

    Bogey62 Godfather

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    Same here. I had hoped and prayed that they fixed my NUMBER ONE issue with the 622, the damned video stuttering! It seems better for me, but it is still there and not reliable enough to start dubbing the 60+ hours of movies that have been sitting on the box for months. :(

    Also, my unit has had two spontaneous reboots in the past 2 days. One was while watching HBOHD (the picture froze for about 20 seconds and then the unit rebooted), and the other was while recording from IFC (a recorded show was split into two parts with about a 4 minute missing gap). This has only rarely happened before 3.60 for me.
     
  5. Jul 30, 2006 #65 of 163
    Mike D-CO5

    Mike D-CO5 Hall Of Fame

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    I just tried to set up a once only manual timer for today at 10:00 pm for my news on my ota station. I also went into my Mon-Fri manual timer and edited the time by one minute. I then went into the menu and tried to enter the locals menu and boom a REBOOT without me ever entering the sub menu. I tried to duplicate this on Sat and Sunday all day but it only happened once I tried to change the time on my timer. I also have no ota timers set up on Sat or Sunday normally. This definately has something to do with my manual ota timers.
     
  6. Jul 31, 2006 #66 of 163
    Mando

    Mando Cool Member

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    Well...Friday morning I woke up to a 061 Boot Recovery screen. It has been cycling over and over on the 061 screen. Dish is sending me a new 622.

    I'm a new Dish/622 customer of all of 4 days...luckily...I still had my ReplayTV PVRs with content on them...otherwise, my kids and wife would have had my a$$ on a plate! :)
     
  7. Jul 31, 2006 #67 of 163
    keenan

    keenan Godfather

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    Golly, gosh, darn,(had to use those words to help keep my blood pressure down- :p ) when, o' when, is Dish going to fix this problem?? I've watched 2 shows, two, 1+1=2, since L3.60, both recorded, Deadwood and Brotherhood, and they both had moments of jerkiness or stuttering. This is just unacceptable. I do hope Dish is working diligently to correct this problem as it gives the impression that the 622 is a piece of junk, something that I don't believe it is, but, my Comcast DVR doesn't do this, and my DirecTV HD-TiVo doesn't do it either. Obviously, it's not life-threatening, but it is sure gol' dang annoying, not to mention how it ruins being immersed in the viewing experience, I'm constantly reminded that I have a buggy piece of hardware right in the middle of Al Swearengen having a heart-to-heart with "Chief".
     
  8. Jul 31, 2006 #68 of 163
    Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Mark has already commented on how much effort Dish is putting towards correcting jitters. I personlly have not seen any jitters since L3.60 was pushed. Then again I saw very little with L3.59. Very occassional. Hard to say if L3.60 has improved the jitters for me, but so far so good.

    Remember guys.. Support forum so lets not wander off into the rock throwing area. I will put up a poll in a few days to get the finger in the wind feel for L3.60.

    Personally I watched various parts of movies and different content over the weekend. Lets give it a few days and then see how we all feel. Keep the input common. good stuff.
     
  9. Jul 31, 2006 #69 of 163
    Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Mike,

    I tried setting up some manual timers (Something I never did before) and then tried changing priority and type of timer in between accessing the Local screen and could not get my box to reboot. Something is defintiely there since we have seen 3 similar sounding reboots. I will continue to play with this scenario over the week to see if I can get my receiver to reboot.

    The issues you guys are seeing from my vantage point does not look like a simple bug when accessing that screen. Thing there might be other factors that trigger this defect. Would be nice to find.

    Cheers,

    Ron
     
  10. Jul 31, 2006 #70 of 163
    RobbinMerritt

    RobbinMerritt AllStar

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    Sunday night an "All" timer for Grey's Anatomy on my local ABC (HD SAT) didn't record anything. The guide and schedule showed the red circle indicating that it was recording but nothing showed up on the program list and the red front panel light was not on. I rebooted and it started recording after the reboot. It had successfully recorded something from Universal HD just an hour before.

    This is the first time since owning a 622 -- just a little over a week -- that I've had a timer missed. I hope this is a random event and not some new bug in 3.60!
     
  11. Jul 31, 2006 #71 of 163
    Steve H

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    This morning after a hard reboot (power was out last night for 4 hours) the old audio out of sync was there!
     
  12. Jul 31, 2006 #72 of 163
    lapplegate

    lapplegate Legend

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    Right after I got 360, I noticed some problems with the remote response. I can make a few button pushes and then the receiver quits responding to the remote. I can wait a few seconds (maybe 20 to 30) and it will start working again. Does it with both my universal and Dish remotes. Make skipping commercials useless.
    Don,t know if it is because of the new software or not, but that is when it started.
     
  13. Jul 31, 2006 #73 of 163
    boylehome

    boylehome Hall Of Fame/Supporter

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    Mike,

    Your post gives me some comfort. Not that I think that this bug is a good thing, however I don't consider it critical, it is good to know that I'm not alone. It seems that this bug affects version A, B, D, & F. Version C and E seem immune to it. Why it doesn't affect Ron's version B is a mystery. It does seem that it isn't so much the changing priorities but rather actually making a change in a timer that starts the process.

    Mike if you would, please let me know the version your receiver.


    Thanks,

    John
     
  14. Jul 31, 2006 #74 of 163
    churoval

    churoval AllStar

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    Aug 2, 2005
    Same here. I've had video stutter problems since I first got my 622 months ago, but they had significantly gotten better with 3.59. It was so good that I was thinking last week that it had been a couple of weeks since I'd seen a stutter. Now the stutter is back worse than ever with 3.60 on both recorded and live programming.
     
  15. Jul 31, 2006 #75 of 163
    voripteth

    voripteth Legend

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    Is the video stutter problem on the Recording end or the Playback end? I have 3.60 and saw some definite stutter on a movie I recorded with 3.59. Should I expect the jitter to be gone by playing back with 3.60?
     
  16. Jul 31, 2006 #76 of 163
    Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

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    Stutter and Jitter are 2 different things, at least in the beta community. Jitter is on the decoding (playback) end, and looks like frames are being dropped, resulting in a jittery image. Stutter (or judder if you prefer) is on the encoding end (ie, the signal is already compromised before it even gets to your receiver), and results from low bitrates and/or low resolutions at the uplink center.

    Stutter cannot be fixed by a software upgrade. Jitter can be (some fixes are in there now, and it's still being worked on).
     
  17. Jul 31, 2006 #77 of 163
    Bradtothebone

    Bradtothebone Godfather

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    This isn't a "bug," per se, but I've noticed that the OTA signal strength scale is different after L360. Previously, all my OTA's were in the 95-100 range, and now they're in the 75-85 range. No difference in reliability, though. Anyone else seeing this?

    Brad
     
  18. Jul 31, 2006 #78 of 163
    SMinHD

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    Jun 9, 2006
    Mine are still 90-100, no drop at all.
     
  19. Jul 31, 2006 #79 of 163
    Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Here is the test I performed.

    boylehome:
    Create a few Timers both OTA and non OTA.
    Went into locals config and did a scan.
    Changed the type of timer from All to new and changed priority.
    Went into local config and did another scan.

    Mike D-CO5:
    Create a manual timer
    Went into locals config and did a scan.
    Changed the type of timer from daily to weekly and priority
    Went into local config and did another scan.

    I tried a number of variations but could not get my box to reboot. Is there anything that I might have missed here?
     
  20. Jul 31, 2006 #80 of 163
    boylehome

    boylehome Hall Of Fame/Supporter

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    Ron,

    It appears that you have properly performed the test. Mine trigger when the second step of your procedure is omitted. Try modifying an existing timer then do the Local Configuration (if you have not tried it that way yet). Did you perform it on both your version B & C?

    John
     
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