Well i think i ran into a special guy this time. The lady in the second unit (duplex or twin home) orders directv from our store at the mall. I get called for the install. Get out there look at what she has, wants to keep midco phone and internet. Ok, look at cabling and phone lines in house. Nope, not going to happen without a cable or phone cord running across the carpet at bottom of stairs. Ok, so i offer to sell her century link phone and internet which comes out being cheaper than midcos. Ok done deal, wait for century, then install directv. Meanwhile i notice there is a metal padlock on the cable box outside. Hmm, midco always uses plastic pad locks that you just cut with the cable cutter. Since now all utility boxes belong to the home owner and not the cable or telephone company anymore. Ok so renter calls landlord, says its his lock and she cant get directv or century link and says he wired the place for midco and that's all you can have. Wow, ok that was quite a shocker, Ive been denied to mount a dish before, but have never heard of someone denying the other phone service to his rental house. At this point in time im aggravated enough to get involved. I called the owner up and explained how its against federal law to not allow services to renters and it doesn't matter if he owns the building unless he lives there. I offered to meet him there and go over how we can install directv without drilling of any kind, he refused to do so and claims he is calling his lawyer. Ok so a couple days go by and he calls me back and says he wants to go ahead and deny services after talking with his lawyer. WOW! I dont think I ever expected that call!! LOL wtf? AT this point i no longer care about the customer wanting services, I just want to put this guy in his place. What should I do?