LCC

Discussion in 'DIRECTV General Discussion' started by sstv, Oct 27, 2018.

  1. Jun 6, 2019 #421 of 976
    Athlon646464

    Athlon646464 Yada Yada Yada DBSTalk Gold Club

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  2. Jun 7, 2019 #422 of 976
    sstv

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    see posting 328
     
  3. Jun 7, 2019 #423 of 976
    Athlon646464

    Athlon646464 Yada Yada Yada DBSTalk Gold Club

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    Or look at the post just above yours - I quoted it there. :)
     
  4. Jun 7, 2019 #424 of 976
  5. Jun 7, 2019 #425 of 976
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator

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  6. Jun 7, 2019 #426 of 976
    palmgrower

    palmgrower AllStar

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    I just called Directv, spoke to "Vanessa". She told me I had to replace my C61K's with HR54's in order to be eligible for an LCC, WTF! I've never felt so let down by a CS Rep, with zero knowledge. On a new call......to be continued
     
  7. Jun 7, 2019 #427 of 976
    TheRatPatrol

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    Says $18.00 for shipping.
     
  8. Jun 7, 2019 #428 of 976
    palmgrower

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    New Call spoke to Sicily, she informed me that her supervisor Patrick said I could buy it at Best Buy or Walmart, WOW!
     
  9. Jun 7, 2019 #429 of 976
    dod1450

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    First time I had heard that Best buy had it? What is the model number?
     
  10. Jun 7, 2019 #430 of 976
    Athlon646464

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    It is not being sold at BB. That CSR was very wrong.
     
  11. Jun 7, 2019 #431 of 976
    palmgrower

    palmgrower AllStar

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    All the CSR's today have been worthless, everyone knows BB or Walmart doesn't sell it. It's the brushoff
     
  12. Jun 7, 2019 #432 of 976
    AngryManMLS

    AngryManMLS Active Member

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    One time when I called the "CSR" directed me to Walmart.com and had me search for TV antennas. I was literally P.O.ed at that point and should of asked for the manager. Instead I got off the phone.
     
  13. Jun 7, 2019 #433 of 976
    palmgrower

    palmgrower AllStar

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    Update
    Spoke to Bessy "YouKnow", every other word was "YouKnow". She tried to help then switched me to Nica, by accident. Nica then handed me to Customer Loyalty Dept. A very nice person named Michael. A few minutes later and I have a confirmation number. Now I wait and see. Thanks Michael!
     
  14. Jun 7, 2019 #434 of 976
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator

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    DIRECTV is charging $18 for shipping? Or do you need to re-read my post where I state "an item DIRECTV ships for free".
    (I was not claiming the eBay rip off attempt had free shipping.)
     
  15. Jun 7, 2019 #435 of 976
    scottchez

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    I had a CSR say the LCC is avl at all ATT Store. I said I went to all Three in my area and they said no AND they could not order one, only a CSR on the Phone can.
    They then ordered me one, only to have the big ATT Computer auto cancel it 10 mins later.
    This is getting funny but fun still . . .
     
  16. Jun 7, 2019 #436 of 976
    wilbur_the_goose

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    And D* wonders why they are losing thousands of clients
     
  17. Jun 7, 2019 #437 of 976
    TheRatPatrol

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    Yeah I misread your post.

    But I think we can all agree that this thing is not readily available yet.
     
  18. Jun 8, 2019 #438 of 976
    dod1450

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    Here is a question. Why can't they just release the product to all? By doing this Satellite will be in sync with cable. Metv, startv and others that cable folks have access to?
     
  19. poppo

    poppo Hall Of Fame

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    I called today because I lost a local channel. The 800 number tells you to press 8 if it is due to a local dispute. But pressing that basically landed me in the same "What can we help you with" prompt. I said "order equipment". Eventually someone answered. After several minutes, they said they "did not have access" to order it, and would have to transfer me to the loyalty department. After being on hold for a while, the loyalty dept guy ordered it and also gave me a $10 credit for the channel loss. Supposedly they are also going to overnight it. We shall see. I did get an e-mail confirmation.
     
    Athlon646464 likes this.
  20. palmgrower

    palmgrower AllStar

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    I did not get an email confirmation
     

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