Separate names with a comma.
Discussion in 'DIRECTV General Discussion' started by sstv, Oct 27, 2018.
Ha ha ha ha ha ha ha ha ha ha ha ha ha..................
Unless one of smart guys has an actual technical fix for me, I figure my next move is to call D* customer retention, explain that the LCC only worked for 2 weeks and now, due to mapping problems on their end, I'd like a monthly credit so that I can subscribe to CBS All Access OR a discount on my HBO so that I stay happy.
I did the reset and started over to clean up the guide and get rid of the duplicates and get guide data on the proper working OTA channel. The problem now is 3-1,3-2 KYW CBS Philadelphia no longer appears in the guide. I get all of the other channels though. I scanned Friday night and Saturday night and I just can’t get 3-1 to show up. What this UI needs is an advanced setup menu where I could type in the virtual channel, RF channel and PID myself, that way I could sit on that channel and wait for the perfect atmospheric conditions or ducting in the air and still have at least somewhat of a chance for recordings to get something.
I was so close to ordering an antenna and LNA on Friday night but my Amazon cart was almost $160... a lot for just CBS (or any future disputes).
I complained to DirecTV loyalty and they gave me $30 off a month for the next 12 months. That at least keeps me from switching to our cable operators TiVo system.
I had the same issue in June when there were 3 stations moving within 2 weeks of each other and 2 of the stations took the former stations RF freq.
If I didn't reset all OTA, I received the wrong channel programming.
So 3 times in 3 weeks I had to Reset All OTA and go back and do the add/delete checkmarks for the ones I didn't want such as religious etc. But all is good and the guide was right each time after Reset.
I received an LCC today. Others have posted that the LCC dongle runs hot. It was warm not hot in my case but I am concerned that the heat will reduce its lifespan. I better request another LCC and keep that as backup. My old AM-21's lasted about 5 and 10 years respectively but I have my doubts that I will get 5 years out of this LCC.
I found this on the ATT site which estimates the signal strength of OTA stations for your LCC. Just input your address. Pretty good.
The problem with the web information may not be correct on network information. It shows one of my OTA has H and I, the station is now broadcasting Decade TV.
Much better resource, and nearly always up to date:
The repack is affecting a lot of OTA capability, especially with stations being forced to operate on low power for days, weeks or even months. There's a tower in Needham, MA for example where one station with it's transmitter on top of the tower had to lower it's power so workers could safely climb up to a lower position on the tower to complete a transition that did not go smoothly for another station.
There are stories of equipment not getting delivered on time.
If you want a taste of what is happening with the repack, take a look at this thread, especially posts #12035, #12064 & #12065.
Although the thread talks about Boston - it's the same in many markets.
"While WSBK is broadcasting at a reduced power on RF 39 until they move to RF 21 when Phase 7 ends in January and WSBE in Providence vacates RF 21".
If WSBE has a delay, so will WSBK.
This has already happened around the country - it's a domino effect.
I got my LCC a days after CBS dispute (I'm in the NY Metro) and it works mostly great for a couple of weeks. But after the channel reposition (Or whatever it is) CBS is hosed. I've done 3 separate rescans, doesn't help. So I'm back to square one. I see that I'm not the only one with the issue. What is the number for customer retention these days? I'm not happy. First there this fight between CBS and DirecTV (and I get that this is probably CBS' fault, but as a consumer, I don't really care at this point). I see no movement on either. So I got the LCC, which worked pretty good, until, DirecTV didn't do their diligence and update whatever it needs to update in order to get this to work (I have basic cable and CBS works perfectly fine on 2-1, so I know this is a DirecTV issue. This type of thing is typical of what has happened since AT&T took over. I'm really getting close to cancelling. I'll give them a week and if this isn't resolved, I am going to consider doing just that.
You are seeing a perfect storm with CBS & DirecTV.
CBS wants too much $$$ even though ratings are down, AT&T is trying to hold the line on that.
The LCC is not ready for prime time (sorry for the pun).
The repack - many stations are operating on low power making it more difficult to receive them OTA. Forget about them moving, confusing many folks who don't know about that and don't re-scan.
I'm afraid you'll see your cable company having disputes (if they haven't already) with the same frequency as AT&T. No one is immune in this TV content upheaval we are witnessing. Someday we'll look back at this period and remember the time when content delivery went through a big change and finally 'got sorted out'. It may take a few years for all of this to calm down, IMHO.
Athlon646464 is dead on. This is the perfect storm. I hate to cave into CBS, but I think we will be drawn into subscribing to CBS all access. Problems we have:
Philadelphia CBS (KYW-3) is operating at reduced power on a temporary transmitter for an unknown amount of time. The FCC filing gives them until November, but I’m sure if it hits the fan they can file an extension.
Locast only works on live tv. Live tv is usually not on our schedule. We can make an exception for a few things, but Locast does not load on our HR44-700. It says loading and the apps bar goes away, but the app never appears. It only loads on the c61 in our bedroom.
If I subscribe to CBS all access through amazon prime video, I can watch episodes the day after they air on the Amazon prime app. This app is on my living room blue ray player. I have a Roku in the bedroom (which has a dedicated CBS app), but I don’t want to keep moving that between tv’s. The double sided sticky tape on the top of the TV where the Roku is attached would eventually wear out.
CBS got us exactly where they want. Now they will earn revenue from me, and from a few other people in our neighborhood who can also no longer get CBS due to the low power. It’s the only big network station in our market that had issues with the repack (go figure). Either that or Service Electric Cablevision is going to see a boost in basic tv subscribers.
CBS all access through Amazon Prime: $5.99 a month.
Big antenna and preamp that may or may not work in my attic: Over $160+
CBS all access is more economical. I have to pay a lot more for an antenna investment and still not be guaranteed it would work.
You are right of course, these battles will continue as viewership goes down and production costs skyrocket. I get that. But it's not just this with AT&T / DirecTV. It's any number of things. From cutting their US based help desk where their outsourced folks now act as sales people for their mobile service. To rolling out the new GUI that was totally screwed up for about a year and still has issues, and now this. There's some little things too. Not having the ability to do PIP on the Genie minis and so forth is one of those little things that annoy me.
I've been with DirecTV for at least 15 years, maybe longer. And I always felt their service was worth even extra money, but lately I'm not feeling it. I'm in the process of pricing out Optimum. They are now offering a price for life deal. Initially it will save me about $50 because it will bundle in Internet which I already get from them, plus include all premiums which I don't have now. But I need to know more before I jump at the deal.
Every year my wife and I give each other money on our birthdays. Being a 'gadget guy' I'll usually spring for a gadget for me each year. This year I bought an antenna for the attic, pre-amp for it, a Tablo and HDD for it. I figure I'm 'future proofed' for a while anyway.
I know one thing is for sure, if this CBS thing continues into the NFL season, I won't have to listen to my wife screaming about missing our Patriots on our local CBS station. As a matter of fact, on Thursday night this week we'll be watching their pre-season game live on our CBS station (WBZ-TV) using the Tablo app on our family room TV. We wouldn't be able to view it there otherwise.
I can't disagree with you either. AT&T is going to have to fix that if DirecTV is going to be their 'elite' service going forward.
As for Optimum - my mother-in-law has that (an Altice box). She lives in southern Connecticut. I was stunned a few weeks ago when we were visiting. I don't know what she's paying, but she has phone, internet and cable TV with them.
She has a package with most all of the premiums - HBO, Starz etc. While watching something I tried to rewind live TV with the Altice remote because I missed some dialog in a show I was trying to watch. (My wife being Italian and talking to her Italian mom creates a VERY loud listening environment lol)
I could not rewind, pause or otherwise use trick play. Thinking there was something wrong with her remote or DVR, I went to her Optimum account web site only to find out she's not paying for that! They want another $16.95 plus taxes and fees for that service!! Now, I don't know what her new total would be, so I don't know if it even makes sense, but it sure looked damn funny to me. Watch out they don't nickle and dime you.
Yeah, I read that. The deal they are offering includes that on ONE TV. Since we have 6, I need to find out if that price is per TV or account. If it's $17 per TV, then that jacks the price up significantly, and then the deal is not worth it. Right now, before tax, it's $30 cheaper than DirecTV (pre tax) for equivalent equipment and it INCLUDES my internet which I'm already paying $100 for that plus basic local TV package. Plus the package I was looking at includes HBO, SHO and STRZ. Right now, I have just HBO (oh, and also an Amazon $100 gift card) So the deal seems good. I'm sure there's plenty of gotchas, so I'll weigh the pros and cons before I decide to switch or not.
Called and spoke to “Bernard” and an LLC is on the way.
I did an online chat last night and requested the LCC. Order was placed (I am in a market with CBS dispute). I got an email that shows "LCC + Indoor Antenna for Dispute $0.00". Today when I got into my AT&T account it shows "1" Order, but when I click on the details it cannot find the order. Guess it'll be a guessing game if something shows up this week or not. LOL
Do you think this dispute will magically end right before week 1 of the NFL?
If you forced me to make a prediction, I'd say between weeks one and two. The heat would be greatest then.
BTW, I have no idea, just a gut feeling.