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leased or owned??

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jksellman, Dec 7, 2012.

  1. Dec 18, 2012 #21 of 118
    Richierich

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    No problem with Ebay as I and several others here have bought many Owned DVRs from Ebay Sellers and have had No Problems with the Purchase.

    You just have to Verify the RID # with the Access Dept.
     
  2. Dec 18, 2012 #22 of 118
    Rich

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    Yup, the 34s are new and I would expect some problems trying to purchase an owned unit. These people at ACT are still D* CSRs. The other day I called ACT to activate an owned HR I had just bought and the CSR I got asked:

    CSR-Who transferred you to this number?

    Me-No one.

    CSR-How did you get me?

    Me-Called your direct number.

    CSR-How did you get this number?

    Me-ACT gave it to me a couple years ago.

    CSR-What!

    Me-It's an owned HR and I call ACT every time I activate an owned HR. That way, it doesn't get put down as leased.

    CSR-Huh.

    Me (gently)-You could have had the HR activated already.

    Then the HR was activated.

    They are not all perfect.

    Rich
     
  3. Dec 18, 2012 #23 of 118
    CCarncross

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    You have to admit there are plenty that have had trouble with poor ebay purchases, like ones that couldn't be activated due to a number of reasons.
     
  4. Dec 18, 2012 #24 of 118
    Rich

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    Never had a problem and I've posted ACT's direct phone number many times. Here it is again: 877-887-7994. All anyone has to do is call them and give them the RID#. Calling anyone else at D* is a recipe for disaster.

    Rich
     
  5. Dec 18, 2012 #25 of 118
    Michael H..

    Michael H.. Member

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    Nobody else has mentioned it, so I will... CAUTION!

    Two of the (nine) DVR's I have are HR20's... a -100 and a -700.
    At the beginning of the year, I de-activated a third (-100) HR20 that had been sporadically acting up, and called DTV to request a return box.
    Like other HR20 owners, I was told by DTV, that they didn't want them back.
    They instead sent a return envelope, only for the access card itself. (but also told me that if I didn't return the card, nothing would happen).

    Was going to give the other two HR20's away, and was told by the activation department that they would not activate "de-commissioned" receivers such as the HR20 on ANOTHER account, whether originally leased or owned.
    At the time, if I de-activated from my account, and changed my mind and wanted to re-activate them, they would do so ONLY ON THE ORIGINAL (my) ACCOUNT, but that this policy could (and eventually would) be rescinded at any time without notification.
    This may already be the case, I have not checked.

    So, whether or not the HR20 is leased or owned, it does not make a difference.
    And because DTV does not want those back, it is very easy to claim, knowingly or otherwise, that it is owned, since their failure to return will not cause them to incur an un-returned equipment fee.
    A way to make a few bucks for a paperweight...
     
  6. Dec 19, 2012 #26 of 118
    SomeRandomIdiot

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    If they were really D* employees, they would know that could not happen.

    That's a problem.

    You will now find valid owned RID numbers on various sites advertising "owned" units. These valid RID "owned" numbers have been harvested from ebay, craigslist or other sellers - perhaps here? The sites even give the Access Card Department info to call and verify. A sucker calls and Access Card Department says "yes, its owned" because it is owned - just not by the seller.

    Sucker end up with nothing or a leased unit with a different RID and a big hassle on your hands.

    Has not happened to me, but I have found many websites that has the RID of one of my owned HR34s. One website when you click to buy goes to Amazon.com where you end up purchasing a leased unit (the Amazon site never says it is owned).

    So you go to the website, gives the RID number (mine), you verify, Access Card Department says "owned", you click to buy, you are on Amazon.com website. You purchase. You've just been scammed - but would you have expected it?

    I would suggest no RID numbers on ebay or craigslist or here - only give them to someone who private messages. And if buyer, ask for a photo of the RID on the unit or screen - not just the number itself in an email.

    Furthermore, when you call the Access Card Department for verification, HAVE THEM NOTE ON YOUR ACCOUNT the unit is owned at that time. If you do not, I had one situation where they tried to say a unit was not owned when I finally activated it. Took a while to straighten out. Would not have happened if they noted it the first time on my account.

    EDIT: You may be interested in knowing I have called the Access Card Department twice about one of my owned HR34s RID being on so many scam websites. Told them they should note that so if anyone called about status, they could warn. Both times I was told they were not interested in doing so. So much for customer support.
     
  7. Dec 19, 2012 #27 of 118
    SomeRandomIdiot

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    FWIW, this is my current favorite:

    Search google for "HR34 ,AKA GENIE 4 DIRECTV - $300 (PALMDALE )"

    https://www.google.com/#hl=en&tbo=d...fd695ee4add54e&bpcl=40096503&biw=1280&bih=693

    HR34 ,AKA GENIE 4 DIRECTV

    losangeles.craigslist.org › ... › for sale / wanted › electronics - by owner


    Dec 6, 2012 – HR34 ,AKA GENIE 4 DIRECTV - $300 (PALMDALE ) ... HELLO I HAVE A 5 TUNER DVR FOR DIRECTV ITS CLEAN IM A IM A DTV TECH .... TXT ME OR EMAIL ME..GOOD 4 ADDING TO A ACTIVE ACC 818 770 9302


    Claims he comes across these from time to time. Has a picture of the HR34 in the ad. Even lists the Access Card number as 002764201311

    Unfortunately for him, that unit is now red flagged as stolen because, according to the Access Card Department, he ordered an access card fraudently on someone else's account for his stolen HR34 - but they were not sure who actually committed the crime. Nice of him to put his telephone number and pictures of the unit online which Directv is now in possession of because of the call to the Access Card Department to verify owned or leased status.

    Unfortunately, all scammers are not always this stupid.
     
  8. Dec 19, 2012 #28 of 118
    Richierich

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    I had the same thing happen to me and I had to call back and talk to another CSR who called the Access Dept. and told them that according to her Records it was Owned by the previous customer and that they should mark it as Owned and they finally did mark it as Owned.
     
  9. Dec 19, 2012 #29 of 118
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    It can even be easier by sending DirecTV Customer Support an e-mail requesting their confirmation of your specific list of devices that are owned. That response gives it to you in writing. Been there, done that.
     
  10. Dec 19, 2012 #30 of 118
    wahooq

    wahooq New Member

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    Bottomline is that leased units are leased units and owned units are owned units, thease statuses are NOT affected by the recoverability of the unit. Doesnt matter whether DTV wants the receiver back or not. H20's are mostly leased and therefore cannot be sold yet DTV does NOT recover them. This cannot be changed and yes always call ACDT to ask because some other CSR's get confused about this. As far as the scammers go you would not believe the lengths some idiots will go to...seems to bwe like a waste of time for so little money
     
  11. Dec 19, 2012 #31 of 118
    Rich

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    Obsessed by selling, they are.

    Rich
     
  12. Dec 21, 2012 #32 of 118
    Rent_Share

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    Been working eBay within a price point (under $ 79 + $ 20 for Access Card) for an HD DVR and/or Receiver

    Found 21 Leased

    2 Dick head Owners who won't provide the number even with a point to the eBay article on verifying Ownership

    2 Owned - Net pricing including card > Direct's Lease Fee

    2 Incorrectly described Including a Receiver Being Listed as a DVR

    When Direct answers " - Not found in our records" (The last two I had transposed trying to read the stickers), Is there any valid reason for a "not Found"

    Thanks

    KEEP IN MIND IF THE STARTING DELIVERED COST IS > $ 79 - (Opening Bid) I am not inquiring on the ownership status so my numbers are not representative of all the Receivers Listed
     
  13. Dec 21, 2012 #33 of 118
    joshjr

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    Yes, when I have came across this it meant that the receiver had never been activated making it a leased receiver. You could activate it but it would trigger a new 2 year agreement.
     
  14. Dec 21, 2012 #34 of 118
    wahooq

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    Sound like Yoda, you do. :lol:
     
  15. Dec 21, 2012 #35 of 118
    SomeRandomIdiot

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    What and how many H2x are you looking for and are you counting shipping in that $79 figure. BTW, you show >$79 which is easy to find. I suspect you really mean <$79.
     
  16. Dec 22, 2012 #36 of 118
    Rent_Share

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    Just One

    Once I get to $79 (with shipping) I am at $99 with the access card.
    The same up front cost as a leased receiver.

    Keep in mind these are starting prices.

    In reality the two year commitment is not a significant concern, just would like to have the flexibility

    Ran into an interesting eBay ad:

    http://www.ebay.com/itm/251203222383?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649

    (Plus Aito fill fields for H24)

    When asking for Receiver ID

    Ebay Feed Back 2 Items as a seller
     
  17. Dec 22, 2012 #37 of 118
    Rich

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    First cousin, he is... :lol:

    Rich
     
  18. Dec 22, 2012 #38 of 118
    SomeRandomIdiot

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    So, reading between the lines, you are only interested in the H24 Owned as that is what you mentioned. Search for ebay for "Directv H24 owned". You will find that no H24 owned units are currently for sale.

    If you select completed auctions, you will find that only 3 H24s have been sold in the 60 days for under $79 including shipping - and 1 of those is questionable as it sold for .01 and had free shipping.

    As noted, get the RID in a picture from the seller and check it out before you buy any "owned" receiver.

    EDIT: If they do not mention that the unit is owned, don't waste your time. If someone worked for Directv and owns a unit, they will know what that means and mention it in the ad.
     
  19. Dec 22, 2012 #39 of 118
    Rich

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    If the sellers won't give you the RID# they know it can't be activated, as a rule. Some sellers truly don't understand what they're doing. Oddly, a lot of HRs that cannot be activated are sold. I bought a 24-500 for about $50 just to get the power supply, so I guess a lot of other people do buy sets that can't be activated for parts. Be aware: If the seller doesn't say the HR's front panel does light up, don't buy it for the power supply. Don't take that chance, the PS is probably shot.

    Rich
     
  20. Dec 22, 2012 #40 of 118
    Rent_Share

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    Actually I am open to:

    H21 HR21
    H22 HR22
    H23 HR23
    H24 HR24

    The linked auction, was just a terrible ad for an "Authorized Reseller", Then to cap it off with the ambiguous statement that they guarantee activation without disclosing the lease and return commitment when asked about the RID


    This is for an upgrade to a TIVO 708

    I AM USING CAT5 FOR MRV AND A 6X8 Multi Switch which precludes the 25 Series.

    I AM LEARY OF THE HR20'S OUT THERE, When I was still on a protection plan I did purchase an H20, which continually overheated - Direct replaced it with an HR21 at no cost (They consider that one owned) . I did cancel the protection plan.
     

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