Well, after ~6 years with Dish, I'm switching to Direct TV. Their intro offers (discounts + Genie) and the fact that they still have AMC made it too hard to resist. I did call in and they offered me the Roku, a $35 credit to get Walking Dead and $10/mo for a year credit. Almost stayed... but ended up calling a couple of days after to cancel. Here's where things got weird. - I have a 622 receiver that I *swear* I purchased back in '07 ... Dish now claims that I have to return it, along with my leased 722 receiver. So if you've ever bought equipment, hold on to those receipts! I was too lazy to do that and now have no recourse. - Dish wants to charge me $17 to return the equipment. No surprise there, I read in this forum that they were doing that now. - Even though I've paid for a full month in advance ($120+), I will get no refund. According to the rep, any remaining money in my account after paying the $17 return fee will just stay as a CREDIT in the account, in case I ever go back to Dish. If I don't, it stays with them indefinitely. WHAT?!?!? Can they do that? - They want me to go get the LNBF from the dish and return it to them. Really. Not sure what is the point of that. So off to my roof I'll go to remove that disk and send them that part. Seems stupid on their part to make me do that. Not like they're going to reuse a ~6 year old LNB. So... if you're considering leaving... Beware: you'll have to pay to return their equipment, get no refund on your account balance and have to go remove a piece of the dish to send them. The issue with the "leased" 622? It makes no difference to me, as I wasn't planning on using it and *IF* I was to go back to Dish, I would have gotten new equipment. I just wish they would have been nicer when I was inquiring about it, other than basically tell me to "prove it". Makes it hard to consider going back when you're treated that way. Thanks for the memories, Dish... It was fun while it lasted, too bad the "break up" ruined any chance of future business.