Have an issue, called D about it but was not satisfied with answer. If I'm watching a higher number channel, NOT locals, say TNT 245 and they cut to a local ad insert, more often than not my picture breaks up and freezes. I can turn my TV on and find it frozen for 2, 3 or4 hours. Hit FF or REW and it starts playing normally. Can they possibly be switching SAT feed for local inserts? Last I looked I had good signal levels on all transponders. I notice this mainly on my HR24's, don't recall it happening on my HR20's. Have a SWM setup. I have to believe the issue is on their end. they wanted to send a tech out, but I declined, do not want to waste a day waiting around.