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Discussion in 'DIRECTV General Discussion' started by Doug Brott, Jan 21, 2009.
I apologize if I missed this, but when are these changes actually happening?
The Waco DMA should be lit up on 99/103 in the next 4-6 weeks.
Once that is done, then the hard countdown clock on pulling the plug on the 72.5 bird really kicks into gear.
I'd recommend getting swapped out sooner rather than later.
Has there been any announcement about a shutdown schedule for the 72.5? Will all the markets go down at the same time, or will the shutdown be staggered?
It looks to me that there are still many antennas left to be changed around here, of course this is unscientific, as I can only report what I notice around town, but seems like it will take months to get all these changed.
Can anyone share actual knowledge of the status/schedule?
There is no official black out date listed for the 72.5 bird. The installations are actually very simple and fast as it's just installation of a new dish and going through the guided setup on the receivers and activating them. Most of the time downloading and guided setup take longer then installation of the dish.
Don't look at the old 72.5 dishes, as they well may not have been removed when a customer was upgraded. Look to see if they have a slimline dish. If they do, they should be ready for the loss of 72.5.
I just called and they will not direct ship the replacement receiver, they will send an installer only.
Anyone know of the date for Boise? I looked at the DTV website and it is not listed in 2009. Here is a paste.
If you receive your local channels from one of the Markets listed below, you will be affected by this equipment exchange in 2009
Burlington, VT - Plattsburg, NY
Columbia - Jefferson City, MO
Fort Wayne, IN
La Crosse - Eau Claire, WI
Lincoln - Hastings, NE
Peoria - Bloomington, IL
Traverse City - Cadillac, MI
Additional markets will be added to the eligibility list as they are transitioned.
As far as I know in Boise all the locals are now on 99/103 and you only need a single dish.
Ok, I got this email today also and I want to make sure I understand what they are going to do. I live in Peoria, IL, and currently have two HR21-700's and one D12-100 on my account. If I understand correctly they are going to come and swap my D12-100 for a H21? If so I am definitely willing to do that right away. I am probably moving in a month or so, but why not do this ASAP.
Now I'm confused, I just called in and told them I received the email to call and set up an appointment. The CSR asked me to tune to channel 480 on one of my boxes, I tuned to it on one of my HR21s and it says "Correct HD Dish setup. 103 B-Band Odd (13V)." I then tried it on my D12 and it says "Channel Not Available" and it won't change to the channel. The guy said I am set up fine and I don't need anything done, is this correct? I don't want to lose my local channels, so if I need to get the D12 swapped out to keep getting them I want to make sure to do that.
Boise switched some time ago, since I have two HR2* only I went ahead and took down my 72.5 dish. Now if you still have an SD receiver in the mix, you'll need to keep your 72.5 dish or upgrade.
I just got the same email yesterday. I have been hesitating because we are replacing the last SD tv with an HD tv soon.
The channel 480 is a test channel to make sure your receiver and dish are working correctly. The agent was just making sure you had a dish capable of receiving 99 and 103 which is kinda silly since you have HD receivers. You will need to swap out the d12 and it should be replaced with an h2x. It could be a h20, h21 or h23. They should be able to a drop ship replacement just like a bad receiver.
That's what I thought, but the guy said it didn't need swapped out. Guess I'll have to call back and try to get a different CSR who knows what's going on. Thanks for your help.
Heads Up Waco, TX DMA
Change is in the air. Just two more weeks.
Thanks for the info. I still have two series 2 DTivo's (6.2a)utilizing 72.5, but wanted to know when they might shut 72.5 off? I have not been contacted yet so i don't think it is soon. I have MRV etc. running on the DTivo's so I will probably wait until the last minute to switch.
I'm in the La Crosse market and I called the number at the link. It was answered my some lady that sounded half asleep and sick, constantly clearing her throat into the phone. After she accidentally hung up on me she called me back about 2 minutes later, then proceeded to simply pause for 60 seconds and not say anything. After that she said I wasn't eligible because I have 2 HD receivers already, even though I have 1 SD receiver that apparently won't work after this change because its not MPEG-4. :nono2: I guess I'll have to call the normal number and see if I can talk to someone who isn't a complete moron.
Keep calling back and talk to different people. I had this problem too. The first time I called the lady said the email was a mistake and I didn't need to do anything since I only had one dish. The second time I called the guy had me check channel 480, and when it worked on my two HR21s he said everything was ok, even though it wouldn't work on my D12. Finally the 3rd time I called I got a nice lady that seemed to understand what was going on. She set up an appointment right away, and told me I would be getting a new satellite dish, and a new receiver. I told her I think I have the latest dish and she said that's fine, she'll leave it on the order form and if the installer didn't need to change the dish he would just leave it as it is and install the new receiver.
A couple hours late I got an email stating that an order had been placed for a DirecTV HD Receiver, and a DirecTV Slimline Dish, both of which have a cost of $0.00 next to them. It also says some stuff about what will be included in the free installation of the hardware. The installer is supposed to be here tomorrow somewhere between 8 and 12. I will try to remember to post on here what happens.
Well the installer was supposed to be here between 8 and 12, but he didn't show up until after 4. He had two installs before me and said one of them was an urgent install and he had to set up the main dish and a seperate dish to get the Korean channels and it took a long time. Really nice guy but I was a bit annoyed he was so late. Good thing I am laid off, if I had taken time off work to wait for him I really would have been upset.
Anyway he didn't have to do anything to my dish, he just swapped my D12 for and H21 and called it in and got it all running. He said he's doing it all around the area for anyone that has HD service from D*.
Here's a question I just thought of though. I'm probably going to move in a month or so to a house in rural Peoria, IL area. When we move there I am probably going to want to add another TV on my account (currently have 3 TVs we will probably have 4 at the new place). Are they going to try to charge me $99 for the H21 that I will need in order to get my locals, or will they just give it to me like they did the one today?
I received a letter from DirecTV on Friday stating that my local channels will be moving to a new satellite and that my "DIRECTV® Receiver and/or dish will soon be obsolete".
Here is my current config:
Dish - I have the two dish setup right now, where 1 dish is a Slimline-5 and the other is a standard dish for sd locals (72.5 sat).
Receivers - (1) HR20-700, (1) HR21-700 with OTA add-on box, (1) Hughes DirecTivo
I am assuming that the installer will take down my 2nd dish... which I am fine with. But do I really need to 'swap' out my DirecTivo? I bought it at Best Buy years ago for about $80. And really, there is nothing wrong with the receiver... so do I need to get rid of it? Won’t all the national channels still work on the DirecTivo?
As far as I know all of your standard def national channels will continue to work for a while at least. You will however lose your local channels soon though.
I would call and see what they are going to give you to replace it. If they are going to give you an HR2x series Hi Def DVR I would definitely go for it personally.
(funny thing is I got this letter Friday, two days after I had the swap done).